Multiple people with DAS - Same Party

[CBMom01]

Hi all. I swear I asked this in another thread but can't find the post that prompted the question:

I thought I read in this forum that folks have had issues if multiple people in their party have their own DAS? I ask because we have multiple (and varied) abilities and multiple members who've used DAS in the past. Sometimes we may all go on a ride but other times we may split up. Here's an example:

We're a group of 6. If we ask for a return for Winnie the Pooh for DS + 3 of our group, and DSS and 3 others ask for a return for HM at the same time will there be issues? In this example, DS and DSS have DAS, as do two other members of the group.

 

[wfjny]

Yes. In short, it creates all sorts of problems.

We met up with friends just over a week ago. Both of our son's have DAS. We had no issues at all with our system.

They tried to get them on ours, and everything broke. They separated them again, and our worked fine, but our friends could not use the app for two days. Multiple cast members could not solve it. They would choose an attraction, and just get a white screen. Could not choose other members of the party.

On our last day, one cast member in Hollywood was able to get them all switched to our app. Then we could make the selection (we were all going on the same rides each time).

As we were about to leave, we found the same cast member working at the other side of the park. She was able to then separate our groups, and they were now able to make their own return times. Sadly, I cannot remember her name, but she was the only one who could solve their issues.

 

[TwoMisfits]

Hi all. I swear I asked this in another thread but can't find the post that prompted the question:

I thought I read in this forum that folks have had issues if multiple people in their party have their own DAS? I ask because we have multiple (and varied) abilities and multiple members who've used DAS in the past. Sometimes we may all go on a ride but other times we may split up. Here's an example:

We're a group of 6. If we ask for a return for Winnie the Pooh for DS + 3 of our group, and DSS and 3 others ask for a return for HM at the same time will there be issues? In this example, DS and DSS have DAS, as do two other members of the group.

Yes, b/c 2 people will be "on" for 2 pending DAS reserved rides at one time...each person in the entire group can only have 1 pending DAS reservation and be in 1 DAS group...anything else both breaks the system and is not intended in the system (multiple DAS's is not the way to get even more rides during waits between DAS reservations, especially for non-DAS holders)...

 

[lanejudy]

I gave a brief answer on this thread.

But to answer your expanded question... as long as your group splits (nobody overlaps), it won't be a problem. It does sound like your group has several DAS-holders. Each will need their own DAS Return Time, and the couple of individuals who do not have a DAS will be named/listed on one of the others' for a Return Time.

Honestly, unless you really expect to split into various and assorted small groups, I might consider only getting DAS for 1 or 2 individuals.

 

[CBMom01]

Yes, b/c 2 people will be "on" for 2 pending DAS reserved rides at one time...each person in the entire group can only have 1 pending DAS reservation and be in 1 DAS group...anything else both breaks the system and is not intended in the system (multiple DAS's is not the way to get even more rides during waits between DAS reservations, especially for non-DAS holders).

What in the world? I didn't see anyone discussing DAS as a way to get "even more rides". We have newly combined family with 4 special needs children (though, some of them are adults now) who may not all want to be on the same ride at the same time.

 

[lanejudy]

To play out your example:

• Winnie the Pooh: DS with DAS, plus 1 other with DAS will each get their own return times, the 3rd person will get a return time off DS.
• HM: DSS with DAS, plus 1 other with DAS will each get their own return times, the 3rd person will 3rd person will get a return time off DSS.

Then later:

• Splash: DS with DAS plus 2 without DAS - all will get return time off DS.
• BTMR: DSS with DAS plus 2 others with DAS, each will get their own return time.

Basically - any individual who has a DAS will get their own DAS Return Time assigned. It will be the same as the others for that attraction, but each gets his/her own. It sounds like the 2 parents do not have their own DAS and therefore will get a Return Time assigned off one of the children - depending on who is doing each attraction.

 

[CBMom01]

I gave a brief answer on this thread.

But to answer your expanded question... as long as your group splits (nobody overlaps), it won't be a problem. It does sound like your group has several DAS-holders. Each will need their own DAS Return Time, and the couple of individuals who do not have a DAS will be named/listed on one of the others' for a Return Time.

Honestly, unless you really expect to split into various and assorted small groups, I might consider only getting DAS for 1 or 2 individuals.

Thank you! I thought it was you but couldn't find it in that thread for the life of me. On the one trip when DS and I both had DAS we must have both gotten simultaneous returns. I think we only used it once or twice and 2019 seems like an eternity ago at this point. Thanks again.

 

[CBMom01]

To play out your example:

• Winnie the Pooh: DS with DAS, plus 1 other with DAS will each get their own return times, the 3rd person will get a return time off DS.
• HM: DSS with DAS, plus 1 other with DAS will each get their own return times, the 3rd person will 3rd person will get a return time off DSS.

Then later:

• Splash: DS with DAS plus 2 without DAS - all will get return time off DS.
• BTMR: DSS with DAS plus 2 others with DAS, each will get their own return time.

That is a very clear explanation. Thank you! I get it but it seems like a bit of a bug. Very useful to know, though!

 

[CBMom01]

For what it's worth, we probably will split up into two (consistent) groups for part of every day based on personalities and abilities. It's our first trip together so we'll see. Sure to be a learning experience!

I keep thinking of a friend's answer when I asked her how her family's first trip to Disney went.

me: Hey! How did the Disney trip go?
her: *pause* *pause* "Well, we had some key learnings...."

 

[TwoMisfits]

What in the world? I didn't see anyone discussing DAS as a way to get "even more rides". We have newly combined family with 4 special needs children (though, some of them are adults now) who may not all want to be on the same ride at the same time.

Your suggestion mentioned 4 people with a pending reservation for 1 ride (DAS + 3 others) and 4 people having a separate pending reservation (1 DAS + 3) for another ride at the same time - that would be 8 slots pending at one time for a group of 6, so you can see how this would give the appearance of someone trying to book more rides than a group of 6 should have at one time, no matter how many DAS passes are in the group...

 

[CBMom01]

Your suggestion mentioned 4 people with a pending reservation for 1 ride (DAS + 3 others) and 4 people having a separate pending reservation (1 DAS + 3) for another ride at the same time - that would be 8 slots pending at one time for a group of 6, so you can see how this would give the appearance of someone trying to book more rides than a group of 6 should have at one time, no matter how many DAS passes are in the group...

Wow. Eagle eye there. My bad - meant to say that each group of three included a kiddo with DAS. What you're suggesting wouldn't work anyway since everyone has to tap in together for the DAS return.

 

[DisneyOma]

That is a very clear explanation. Thank you! I get it but it seems like a bit of a bug. Very useful to know, though!

Not a bug - guests who have a DAS have to get a return time to access an attraction if they want DAS access. They can't be on another person's DAS as a guest if they have their own DAS.

 

[CBMom01]

Not a bug - guests who have a DAS have to get a return time to access an attraction if they want DAS access. They can't be on another person's DAS as a guest if they have their own DAS.

Why not? I guess it’s not really an issue but I don’t see why someone with DAS shouldn’t have the same rights and options as a guest without DAS.

 

[OurBigTrip]

Why not? I guess it’s not really an issue but I don’t see why someone with DAS shouldn’t have the same rights and options as a guest without DAS.

They do have the same rights…

 

[lanejudy]

Why not? I guess it’s not really an issue but I don’t see why someone with DAS shouldn’t have the same rights and options as a guest without DAS.

Flip that thought. The DAS-holder has the "rights and options" to access the attraction with a Return Time while a person without DAS has no "rights and options" for that access. The non-DAS person must be a designated guest of someone who has the access. The DAS-holder has the "rights and options" to bring up to 5 guests with them, but that doesn't transfer any "rights and options" to the non-DAS-holder -- they are still simply a guest(s) of the person with access.

 

[CBMom01]

Flip that thought. The DAS-holder has the "rights and options" to access the attraction with a Return Time while a person without DAS has no "rights and options" for that access. The non-DAS person must be a designated guest of someone who has the access. The DAS-holder has the "rights and options" to bring up to 5 guests with them, but that doesn't transfer any "rights and options" to the non-DAS-holder -- they are still simply a guest(s) of the person with access.

I understand where you’re coming from but don’t entirely agree with that point of view because I’ve never looked at disability accommodations as giving anything “extra” to the person who needs them. It’s just an something we do as a society that shows our humanity. Or should. It’s leveling the playing field to the extent that’s possible.

Does anyone like standing in long lines? No. Does that make DAS an “extra” for a person who can’t because ____? (We can all end that sentence our own, sometimes painful, ways). Of course not. Is it an “extra” for the sibling, or parent with that person? I certainly don’t think so.

Anyway, I’m on a bit of a soapbox but not intended harshly for folks in this thread. This forum has been a source of comfort for me for years.

 

[JenLT]

Basically - any individual who has a DAS will get their own DAS Return Time assigned. It will be the same as the others for that attraction, but each gets his/her own.

I know the DAS holders have their own return times etc and they stay separate but what about the other members of the party? Can they be listed as potential riders on both DAS. I know they can’t have two returns times at once either. But they might be at the park with either DAS holder.

 

[CBMom01]

I’ll ask about this when I register and report back on our experience

 

[SirDuff]

I understand where you’re coming from but don’t entirely agree with that point of view because I’ve never looked at disability accommodations as giving anything “extra” to the person who needs them. It’s just an something we do as a society that shows our humanity. Or should. It’s leveling the playing field to the extent that’s possible.

And it does. The DAS essentially replaces standing in the stand-by line. Just as a person couldn't stand in more than one stand-by line, you can only stand in one "DAS line".

I suppose that they could allow a DAS-user (person A) to be on another DAS-user's (person B) return and freeze DAS-user's DAS (since they are already in a line), but that seems complicated. Easier to just say that a DAS user has to use their own DAS for a return time. Provides the same "rights and options" as everyone (and the same as allowing them to use someone else's DAS and freezing theirs).

 

[DisneyOma]

Why not? I guess it’s not really an issue but I don’t see why someone with DAS shouldn’t have the same rights and options as a guest without DAS.

As others have stated, you can only be in one place at a time (unless you want to get into quantum physics) although the DAS actually gives the user and guests the ability to do other things while they wait for a return time. Letting a DAS user get two return times (being on one list and having their own DAS) doesn't make sense to me, and would be beyond fair, IMO. The DAS user just needs to get a return time, and with the new app, one doesn't even need to go to the attraction. How is that infringing on a DAS user's rights? Could you clarify what you were trying to say?