MS called- no boardwalk view for Oct

[BWV Dreamin]

. Say VB was leveled by a hurricane and DVC decided to build it back but it'd take 6 months. Those points would still be in play and those owners would still be able to use their points subject to availability. Such a move could certainly overwhelm the system but that's how it's set up. OTOH, if they decided to close it down after such a disaster, the insurance proceeds would be distributed (after some expenses) to the members and they would cease to be members and would have no ownership. In such a situation I'm guessing DVC would offer alternatives but they would not have a legal requirement to do so as the paperwork is written.

Lets not use my beloved VB as the leveled resort, shall we! However, you raise an interesting point. What type of insurance proceeds would be paid? Only up to the original purchase price per contract? They would probably honor existing reservations at WDW resorts....that scenario would really wreak havoc on the system. Very interesting.... Sorry to get OT!

 

[Dean]

Lets not use my beloved VB as the leveled resort, shall we! However, you raise an interesting point. What type of insurance proceeds would be paid? Only up to the original purchase price per contract? They would probably honor existing reservations at WDW resorts....that scenario would really wreak havoc on the system. Very interesting.... Sorry to get OT!

I used VB because it is the most at risk. My recollection is that existing reservations that started after the drop dead date would be canceled and not honored, I'd have to review the legal paperwork to be sure and don't have the time or energy to do so now. If it were to happen today, I'm guessing one would get $20-30 per point, $40 at most. It would be based on the actual payments from the insurance less any expenses that had to be satisfied. Price paid would have no real meaning. I'd expect DVD would give some type of conversion option where you'd pay extra and get points somewhere else if they were still in active sales, but this would not be legally required as written.

 

[Inkmahm]

As upset as AKV Concierge to SSR?

During Food and Wine festival in October? Yes! move from BCV/BWV to any other resort would be particulary upsetting.

 

[DebbieB]

Why F & W? There was another post that said they were moved from BWV boardwalk view during 4th of July weekend. So it looks like this is a long renovation, perhaps being done in steps.

 

[Dean]

During Food and Wine festival in October? Yes! move from BCV/BWV to any other resort would be particulary upsetting.

The differential is not nearly as great between BWV and any other option than it was from AKV concierge to SSR with no other options. A GV would be the best and closest comparison.

 

[going/again]

Except my OP never said DVC shouldn't or couldn't do the maintenance work (like people were complaining the points reallocation shouldn't /couldn't have been allowed), only that I thought DVC needed to affect people in the reverse order of when they booked their villas. Since I plan 11 months in advance, that wouldn't have been me. When I got the phone message and I posted the OP here, there was nothing to indicate that EVERYone in boardwalk view was affected and moved to BCV.

do you think anyone who doesnt get the view or block they requested should get points back, if not why not if they book early enough that should guarantee this?

 

[CarolMN]

do you think anyone who doesnt get the view or block they requested should get points back, if not why not if they book early enough that sgould guarantee this?

I don't think a return of points is warranted unless those who are moved are put into a room that costs less points. The Pool/Garden rooms at the BWV cost the same number of points as the Boardwalk view rooms, which cost the same as the BCV rooms.

Sorry the OP is disappointed. I would be, too. But I don't think any special compensation is warranted.

 

[Dean]

do you think anyone who doesnt get the view or block they requested should get points back, if not why not if they book early enough that should guarantee this?

IMO, it depends on the circumstances. As a rule, I'd say no points adjustment necessary other than if the new options costs less points then the difference should be returned. Overall my thoughts are that it depends on the circumstances, how different the alternate option is, the lead time involved and how far you're falling. For the AKV concierge I did think compensation was appropriate or alternative options like a Deluxe hotel concierge depending on room type. For BWV BW view to BCV or BW preferred I'd say no but wouldn't be upset with DVC if they did. What would bother me would be if they were inconsistent and my recollection is they were with the AKV issue where some got alternatives and/or some type of compensation and others got nothing but the points returned. From what I've seen so far they're handling this much better than either of the AKV issues.

 

[cj9200]

I don't think a return of points is warranted unless those who are moved are put into a room that costs less points. The Pool/Garden rooms at the BWV cost the same number of points as the Boardwalk view rooms, which cost the same as the BCV rooms.

Sorry the OP is disappointed. I would be, too. But I don't think any special compensation is warranted.

I disagree slightly with this. At Boardwalk, I either reserve a Boardwalk view or standard view. Only a BW view is worth the extra points in my opinion. As an example, I booked our NY Eve trip at the 11 month window for a Boardwalk view. If it was not available, I would have reserved a standard view to save points. If they later took away the BW view and gave me a preferred view, I would complain. Either put me in a standard view room or charge me that amount of points.

 

[Dean]

I disagree slightly with this. At Boardwalk, I either reserve a Boardwalk view or standard view. Only a BW view is worth the extra points in my opinion. As an example, I booked our NY Eve trip at the 11 month window for a Boardwalk view. If it was not available, I would have reserved a standard view to save points. If they later took away the BW view and gave me a preferred view, I would complain. Either put me in a standard view room or charge me that amount of points.

My view is that a certain amount of aggravation and loss of benefit goes with the territory. There is no bottomless pit from which to compensate those who may feel (rightly or wrongly so) inconvenienced. Sometimes you just need to take one for the team so to speak.

 

[Golden Rose]

We've got a two bedroom BW view booked for around the same time as the OP. (I believe we arrive earlier, but will still be there by the dates mentioned.) So far, we haven't received any sort of phone call about a move, but after seeing this thread, I've been worrying a little.

I, too, booked exactly 11 months out for BW view, and I've been wondering how I would/will react if I get the call. This will be a first trip to both the BW and the F & W festival for one member of our party, and we've really built up the location and the resort. (He thinks he doesn't like WDW, except for golf, and doesn't care about location.) If we get moved, sure, I'll be a little disappointed. As long as we're still at either the BCV or the BWV, it won't really be that big a deal. However, if they try to move us to OKW, SSR, or AKV (we're already doing a split stay), I would be very unhappy. I would be less unhappy with BLT, as we could at least hop monorails to Epcot.

I'm also worrying about the fact that even if they don't move us, we may have paint fumes to worry about. One of the people we're traveling with is super sensitive to such things, and is likely to get sick if the smell is even moderately strong. Honestly, I would rather move than have the air filled with eau du paint. Anyone been around during a similar overhaul in the past and know how likely nearby rooms are to smell the renovations?

 

[cj9200]

My view is that a certain amount of aggravation and loss of benefit goes with the territory. There is no bottomless pit from which to compensate those who may feel (rightly or wrongly so) inconvenienced. Sometimes you just need to take one for the team so to speak.

Again, I respectably disagree. I don’t think that telling me I have a certain reservation and then arbitrarily voiding the “compact” that was agreed to by both parties is acceptable. Sure, I understand that there are extenuating circumstances. I would be perfectly happy to take a standard view room if available, but don’t charge me the same amount of points for a preferred view for what we agreed was a Boardwalk view. In my opinion, they are not the same. I once had a “preferred view” that was literally the last room down the hallway and when we stepped on the balcony, we saw a tree. Yes, we could look between the leaves and get a glimpse of the pool.

Luckily, the renovations will soon be complete and we can enjoy our newly renovated resort and the discussion will be moot.

 

[Dean]

Again, I respectably disagree. I don’t think that telling me I have a certain reservation and then arbitrarily voiding the “compact” that was agreed to by both parties is acceptable. Sure, I understand that there are extenuating circumstances. I would be perfectly happy to take a standard view room if available, but don’t charge me the same amount of points for a preferred view for what we agreed was a Boardwalk view. In my opinion, they are not the same. I once had a “preferred view” that was literally the last room down the hallway and when we stepped on the balcony, we saw a tree. Yes, we could look between the leaves and get a glimpse of the pool.

Luckily, the renovations will soon be complete and we can enjoy our newly renovated resort and the discussion will be moot.

In my view this would be "extenuating circumstances", that is exactly the point I was making. While the two views may not be the same to you, their not to me either, they are the same points costs. In this situation no compensation would be warranted, minimal at the MOST. In the current circumstances you would have the options of canceling to go another time if you so desired or changing to something else if available. It seems your stance is it may be OK in some cases as long as it's not you that is affected. As I've said in this and other similar threads, this is not a major event, it's a minor one from a system standpoint. I know some will make it a major deal but that is on them, not DVC. In the AKV thread on the same subject I took the stance that DVC should make those affected whole. IMO, a BWV preferred or BCV unit of the same size would satisfy that criteria to me.

 

[going/again]

I don't think a return of points is warranted unless those who are moved are put into a room that costs less points. The Pool/Garden rooms at the BWV cost the same number of points as the Boardwalk view rooms, which cost the same as the BCV rooms.

Sorry the OP is disappointed. I would be, too. But I don't think any special compensation is warranted.

I agree with you, I dont understand why some get points back for what seems like the same room type just because its not what they booked, if they do this for one then surely they should do it for all

 

[disneynutz]

I don't think a return of points is warranted unless those who are moved are put into a room that costs less points. The Pool/Garden rooms at the BWV cost the same number of points as the Boardwalk view rooms, which cost the same as the BCV rooms.

Sorry the OP is disappointed. I would be, too. But I don't think any special compensation is warranted.

I disagree. I think a return of points should be policy anytime a Member is forced to change from their confirmed premium booking category or resort. The return of points doesn't cost Disney a thing and maybe they would do a better job scheduling maintenance.

It doesn't have to be all points, a day or twos worth would be fine. I think that it's a small token that would make the Members feel like the DVC cares.

 

[Chuck S]

I disagree. I think a return of points should be policy anytime a Member is forced to change from their confirmed premium booking category or resort. The return of points doesn't cost Disney a thing and maybe they would do a better job scheduling maintenance.

It doesn't have to be all points, a day or twos worth would be fine. I think that it's a small token that would make the Members feel like the DVC cares.

It doesn't cost Disney anything, it costs all DVC Members. If points were returned on a regular basis for maintenance issues, it would mean too many points in the system, overselling the resort. Now if they were to give them "developers" points, that would be different, but that would indeed cost Disney/DVC something, as Disney or the developer pays the dues on those points.

 

[ftballfan7]

It doesn't cost Disney anything, it costs all DVC Members. If points were returned on a regular basis for maintenance issues, it would mean too many points in the system, overselling the resort. Now if they were to give them "developers" points, that would be different, but that would indeed cost Disney/DVC something, as Disney or the developer pays the dues on those points.

I agree. Giving a free night to a member in a situation where there is no legal obligation to do so absolutely incurs a cost. Multiply this by the number of percieved injustices in a given year and the cost would quickly spiral out of control.

 

[Inkmahm]

So who pays for all the nights that the rooms are out of service due to the maintenance? I had a bwv studio booked and now DVC will be getting none of my points towards that room, it will stand empty instead. My points will be spent at bcv instead (less one night's worth.)

 

[Chuck S]

So who pays for all the nights that the rooms are out of service due to the maintenance? I had a bwv studio booked and now DVC will be getting none of my points towards that room, it will stand empty instead. My points will be spent at bcv instead (less one night's worth.)

Disney or DVD, as they maintain an ownership interest in the resorts for maintenance use.

 

[disneynutz]

It doesn't cost Disney anything, it costs all DVC Members. If points were returned on a regular basis for maintenance issues, it would mean too many points in the system, overselling the resort. Now if they were to give them "developers" points, that would be different, but that would indeed cost Disney/DVC something, as Disney or the developer pays the dues on those points.

If the Member is displaced because the DVC scheduled maintenance, then the resort was oversold anyway. Letting Management do what they want, when they want without accountability is just wrong.

If we don't hold their feet to the fire we will continue to be taken advantage of. We all paid a pretty penny for our points and getting the accommodations that we were confirmed for is not an unreasonable expectation. Just because we use points instead of cash doesn't give Disney the right to treat us differently than a cash Guest.