Glad to hear that even the delayed people are getting in. Might be a bit crowded in the park, but I'm sure it will be fun.
Here are my lessons learned for those that will register for the next Moonlight Magic Event:
(1) If you are not using member-eligible points for your stay, you should call MS the day before, or be prepared to call MS the morning of registration to get things sorted out. I had been warned of this by a very helpful poster in a different thread, but I didn't bother. I thought with the 'new system' they would have corrected their oversights. In addition, we received an email invite to register for the event. I assumed that meant their system had checked us as already being eligible. Apparently not.
(2) If you receive an error after entering your membership number, read the error page carefully (and quickly). Near the bottom there is clickable text that says close this window (or something similar). Do NOT click this link. Look a few lines above that clickable text for a different sentence that is clickable. I don't remember the exact wording but it was something along the lines of : if you think you entered your membership number in error, click here. (It really should say TRY AGAIN, but it doesn't). Click that and you can enter your membership number again. Since you can keep trying, try all your member numbers (especially the number that you made the reservation with, if applicable). Might as well try all avenues.
(3) In the end, I ended up registering with my non-member eligible membership number. At first, when the MS supervisor asked me for my membership number, I asked her which one. She said, either. I gave her my member-eligible number (not the one that had the reservation). She tried fixing that and said to register. It didn't work. We tried that a few times, then she asked me to try the other member number (white card). That worked. I don't know if she did something to make it work or if it just worked. (Because we received an email invite, I have a suspicion that it might have worked if I tried the non-member number from the start, but I didn't so I don't know for sure) But anyway, I think it is worth it to try all member numbers since the system will boot you out if you do nothing (i.e. wait on hold for MS).
(4) Calm down. It is a bit stressful when the system doesn't work, but it should work out okay if you are patient. Spending 60 minutes on this this morning wasn't ideal, but I enjoyed my coffee and this thread to pass the time. And Trivia. The waiting page has trivia (don't click anything though just read).
Here are my lessons learned for those that will register for the next Moonlight Magic Event:
(1) If you are not using member-eligible points for your stay, you should call MS the day before, or be prepared to call MS the morning of registration to get things sorted out. I had been warned of this by a very helpful poster in a different thread, but I didn't bother. I thought with the 'new system' they would have corrected their oversights. In addition, we received an email invite to register for the event. I assumed that meant their system had checked us as already being eligible. Apparently not.
(2) If you receive an error after entering your membership number, read the error page carefully (and quickly). Near the bottom there is clickable text that says close this window (or something similar). Do NOT click this link. Look a few lines above that clickable text for a different sentence that is clickable. I don't remember the exact wording but it was something along the lines of : if you think you entered your membership number in error, click here. (It really should say TRY AGAIN, but it doesn't). Click that and you can enter your membership number again. Since you can keep trying, try all your member numbers (especially the number that you made the reservation with, if applicable). Might as well try all avenues.
(3) In the end, I ended up registering with my non-member eligible membership number. At first, when the MS supervisor asked me for my membership number, I asked her which one. She said, either. I gave her my member-eligible number (not the one that had the reservation). She tried fixing that and said to register. It didn't work. We tried that a few times, then she asked me to try the other member number (white card). That worked. I don't know if she did something to make it work or if it just worked. (Because we received an email invite, I have a suspicion that it might have worked if I tried the non-member number from the start, but I didn't so I don't know for sure) But anyway, I think it is worth it to try all member numbers since the system will boot you out if you do nothing (i.e. wait on hold for MS).
(4) Calm down. It is a bit stressful when the system doesn't work, but it should work out okay if you are patient. Spending 60 minutes on this this morning wasn't ideal, but I enjoyed my coffee and this thread to pass the time. And Trivia. The waiting page has trivia (don't click anything though just read).
