mnsshp cancellation refunds

[RangerPooh]

Got our refund from Undercover Tourist this past week.

 

[Jmljasmine]

Just got mine for 8/28

 

[CAPSLOCK]

Got our refund from Undercover Tourist this past week.

Was it automatic or did you inquire first?

 

[Gypsybear]

No, we haven't received our refund as of yet for our end of Oct. reservations...

 

[married2mm]

Our date was 11/1

I wonder if they are working in some form of mixed up chronological order??

 

[npatellye]

Our date was 11/1

I wonder if they are working in some form of mixed up chronological order??

Or maybe based on when you purchased.

 

[married2mm]

Or maybe based on when you purchased.

That would be far too sensible

 

[imjustafatkid]

We received part of our refund to our Disney Rewards Points balance. The other portion of our payment was paid with a temporary MasterCard gift card that we have since discarded, so we're going to have to call for that. I'm betting they tried to refund that portion also.

I got through to Disney on this, and they said I had to get with the prepaid card company and get a new card issued. I did that and should be getting a new card shortly. Just thought I should update for anyone who might have the same set of circumstances, because the 4 hour wait on hold with Disney was not worth the effort.

 

[Becky925]

My credit card was refunded on 6/22 for my Sept 27th party.

 

[Gypsybear]

Or maybe based on when you purchased.

I purchased at end of April, when I moved our Easter trip to Halloween week....

 

[npatellye]

I purchased at end of April, when I moved our Easter trip to Halloween week....

I also purchased in late April, after I moved our May trip to August.

 

[Linda67]

Nope not yet
11/1 party date

 

[married2mm]

Nope not yet
11/1 party date

we were supposed to attend last night also.
refund received today.

 

[Linda67]

we were supposed to attend last night also.
refund received today.

UPDATE
We have now received our refund

 

[Gina-Gina-Bo-Bina]

Our party was for mid October. Tickets were purchased in late April. Our refund (to a Disney gift card, our original form of payment) was received last Friday.

 

[ash-n-brensmom]

For the folks who got their refund through Undercover Tourist, did you have to contact them to get it? I haven't received anything from them yet, and I talked to Disney this morning and they told me it has to come from UT. I just emailed UT, hope to hear back soon.

 

[penel3]

Received mine 6/28/20 for the MNSSHP party 09/01/20.

 

[figmentdream]

Receive my refund 6/25/20 for MNSSHP August 21st.
It happened automatically from Disney. I did not have to call.

 

[aml1676]

We were going on 10/18, just got refunded back to my credit card yesterday. Tickets were purchased direct from Disney, not through a third party.

 

[2vets]

I got a refund from Undercover Tourist on 6/30 for 8/21 (and my tickets were electronic, specifically billed as nonrefundable).