MM registration..

So you made it in by entering membership number, got a wait time and then got sent to the registration page where you entered membership number again and then were told invalid reservation, then booted?
Yes. I have the screenshots with the timestamp of when I entered the que and was able to register and then it said something along the lines of this spot isnt valid and booted me. It told me to get a spot in the back of the que around 11:07. I was shocked how fast the que was moving and was so excited. Im glad they are trying to fix it for atleast a few, its so disappointing to see your in and then.....your out, lol
 
How should they verify it? Not everyone has a magic band. If they need to bring driver’s licenses to verify their ID it would backfire against Disney.
You as the member have to bring your ID to verify to check in why would making your adult guests show ID backfire?
 
Yes. I have the screenshots with the timestamp of when I entered the que and was able to register and then it said something along the lines of this spot isnt valid and booted me. It told me to get a spot in the back of the que around 11:07. I was shocked how fast the que was moving and was so excited. Im glad they are trying to fix it for atleast a few, its so disappointing to see your in and then.....your out, lol
Okay good job on the screenshots! I would call
MS.
 

I can see a way around this (I have a devious mind) and it wouldn't take much for someone to figure out how to do it.
Yeah there could be likely a workaround but is using a workaround worth getting Joe Blow from a random FB group into MM? Probably not. Right now people do it because it’s easy and they get internet points for being cool and helping get people in for free.
 
Okay good job on the screenshots! I would call
MS.
that's exactly what happened to me. Definitely call MS. Just be prepared for them to keep putting you on hold and then coming back to ask more questions about what the screen said, and what you did. It was almost like they were trying to catch me in a lie. And then they won't send you an email, but maybe later-I was told.
 
Yeah there could be likely a workaround but is using a workaround worth getting Joe Blow from a random FB group into MM? Probably not. Right now people do it because it’s easy and they get internet points for being cool and helping get people in for free.
You think that they do it for internet attaboys? Yeah, there are some who do. There are also some people do it for money 💰. A few years ago, I was in a DVC FB group and I needed 2 tickets for a MM because a family member in the Orlando area wanted to join us and I didn't have enough tickets. I got several DMs from people willing to help...for a price. It happens.
 
You think that they do it for internet attaboys? Yeah, there are some who do. There are also some people do it for money 💰. A few years ago, I was in a DVC FB group and I needed 2 tickets for a MM because a family member in the Orlando area wanted to join us and I didn't have enough tickets. I got several DMs from people willing to help...for a price. It happens.
Even worse :(
 
Yes. I have the screenshots with the timestamp of when I entered the que and was able to register and then it said something along the lines of this spot isnt valid and booted me. It told me to get a spot in the back of the que around 11:07. I was shocked how fast the que was moving and was so excited. Im glad they are trying to fix it for atleast a few, its so disappointing to see your in and then.....your out, lol

Did you check to see if you got the email?

Did you see something like this around the time the pause started?

IMG_5034.jpeg

I think this is how they were able to re-qualify me. It shows the time I arrived to the queue and the time it was my turn (which is when I put in our Member# a second time but system would not recognize).

This note also told me to click the button below to get back in the queue, but there was no button.

When the queue reopened after the pause, it told me 15 minute wait. So I ended up at back of queue. Still waited to get in and try but by then a message already posted that HS event was full. Once my second term came, no slots were left.

A little over 2 hours later we received an email saying MS “will be proactively registering you and your party for the event date that aligns with your qualifying stay.”

I’m not sure the method they’re using to determine impacted accounts for review but possibly could include yours.
 
that's exactly what happened to me. Definitely call MS. Just be prepared for them to keep putting you on hold and then coming back to ask more questions about what the screen said, and what you did. It was almost like they were trying to catch me in a lie. And then they won't send you an email, but maybe later-I was told.
That’s kind of ridiculous
 
You think that they do it for internet attaboys? Yeah, there are some who do. There are also some people do it for money 💰. A few years ago, I was in a DVC FB group and I needed 2 tickets for a MM because a family member in the Orlando area wanted to join us and I didn't have enough tickets. I got several DMs from people willing to help...for a price. It happens.
This needs to be shut down
Yesterday
 
It is restricted to people who use the DVC on this date, is your complaint that people who can drive should not be allowed to go?
No- they have a first date with only partial tickets available, then they open it to people not staying those nights. They shouldn't be offering to people not staying on DVC at all. Even if not everyone can go, everyone that CAN go should be staying on DVC points.
 
Did you see something like this around the time the pause started?
That is exactly what happened to me! Our times are very very close--looks like we were in the "lucky" group today :)
I also did not have a spot to click to re enter the que and by the time I did, it was way too late.
I did not get an email, but did call MS, it was an hour call but I did not feel questioned to the third degree, she was very nice. She put me on hold and came back to ask what the screen shot said. I read it including the time stamps and she said they were working on it and to check my email. I still have not received anything but honestly feel good they are trying to make it right and owning what happened. I do understand its a random process and that someone is always going to be disappointed and was happy they wanted to listen to me.
 
This needs to be shut down
Yesterday
Sadly, I have a similar story. My kids cant always plan their schedule that far out so we've had a few times that we were also short tickets at the last minute and had multiple responses on social media asking for payment. My daugher not so kindly let them know that what they were doing was not legal :)
 











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