Missled in Cali

[betrayed2006]

I felt so misled last week. Our friends are members and they made it sound like it was a great deal, which I agree it was. I was told by my sales guide, David that I could only buy in California in the sales center. He told me that where I lived they could not mail documents. Does anyone know if they can send documents into Washington? I asked our friends (which also live in Washington) and they said they were mailed thier paperwork when they joined in Orlando. Anyone have any ideas? I think this guy might have just told us that so we could but there in California. If this is the case I think I should ask for a new guide, someone who is forthright......

Any ideas?

 

[Chuck S]

Perhaps your guide meant there was a special promo (like free APs for DL) that you could only get if bought in CA. However, it is certainly quite possible that Washington is one of the states where DVC can not sell a contract by mail, there are a few. Also, did your friends by direct from Disney or resale...that also makes a difference as to where they can send purchase documents.

 

[JimMIA]

I'm not sure, but I believe Washington and Oregon are two of the states where DVC is not registered. If that's true, the guide was 100% right in what he told you.

If you buy in DL, or your friend buys at WDW, that's a very different animal than you trying to buy in Washington. In your friend's case, the sale took place in Florida...no matter where DVC mailed the documents. Timeshare sales are regulated by the individual states, and if a company is not registered in your state, they can't sell in your state.

As Chuck said, you can buy resale anywhere, but DVC can only sell direct in states where they are licensed to sell.

 

[mom2dzb]

I felt so misled last week. Our friends are members and they made it sound like it was a great deal, which I agree it was. I was told by my sales guide, David that I could only buy in California in the sales center. He told me that where I lived they could not mail documents. Does anyone know if they can send documents into Washington? I asked our friends (which also live in Washington) and they said they were mailed thier paperwork when they joined in Orlando. Anyone have any ideas? I think this guy might have just told us that so we could but there in California. If this is the case I think I should ask for a new guide, someone who is forthright......

Any ideas?

I'd feel misled, as well. I live in Washington State. My DH and I took the tour in DL and didn't make the purchase until we were back home. Our guide, Nelida, didn't put any pressure on us whatsoever. She actually encouraged us to not make the decision at DL. We even got our AP "exchage certificates". Did you end up purchasing in DL? If not, I'd call up and ask for Nelida and see what she can do for you.

 

[betrayed2006]

I did purchase at Disneyland....and if your received your documents by mail then I definetly was lied too (missled). I wonder what else I might have been missled about.

 

[Chuck S]

So are you home in Washington, right now? If you signed the contract last week, I think you can cancel the agreement if you wish, no harm no foul...and truthfully, if you were going to puirchase anyway, it really doesn't make a difference if your bought at DL or at home (again, assuming that you can buy via mail in Washington).

 

[JimMIA]

I think Chuck is right. When we bought an add-on from DVC, we had 14 days to rescind the contract. Florida law calls for a 10 day recision period, but Disney apparently gives 14 for some reason. I can't guarantee that also applies to CA or WA, but it's something to check.

I'd be amazed if your guide intentionally misled you about that. They sometimes embellish on the ease with which an SSR owner can get accommodations at non-home resorts at seven months, but I've never known them to lie about where you can or cannot purchase.

And I'm not 100% sure WA is not a state where DVC is registered, but I am about 80% sure. I am pretty sure I've seen posts from other WA folks who bought resale because DVC could not sell them directly in their state.

I think I'd call the DL sales office, ask to speak to a supervisor, and find out for sure.

 

[mom2dzb]

::: thunk, thunk, thunk ::: This thing on?

I live in Washington. I bought after my trip. Paperwork to purchase was mailed to my home in Washington. Not just the finalized paperwork, but the actual purchase agreement that I signed and returned via the FedEx envelope included with my paperwork.

I don't know if betrayed2006 was misled, or dealt with an ignorant guide. Either way, I'd suggest he not deal with the guy again.

As for cancelling the contract . . . I was told they had to give me 7 days to cancel but offered 10. So, if betrayed2006 wants to cancel he needs to do so within 10 days of signing the paperwork. This is also in my paperwork. Instructions for cancelling are in his copies of the paperwork.

Still, I wouldn't suggest cancelling, just switching guides when betrayed2006 wants to add on.

 

[Bird-Mom]

We live in WA. When we first started looking at DVC in May 03, they were not registered in WA, so we would have had to do it in Florida. However, with the breaking news of AK Villas and a better financial position, we called our guide and discovered that yes, they are now registered in WA. I don't know when it changed. HTH

 

[JimC]

Anyone want to give the guide a break and assume he/she might have made an honest mistake? Why the immediate rush to a "lie" or "ignorance"?

 

[betrayed2006]

Why are the DVC Dis boards moderators ALWAYS defending what someone does is the real question. Bottom line is someone did not do what they were supposed to. I belive that real estate law requires full disclosure which did not happen. Who is the broker for DVC?

 

[JimMIA]

Why are the DVC Dis boards moderators ALWAYS defending what someone does is the real question. Bottom line is someone did not do what they were supposed to. I belive that real estate law requires full disclosure which did not happen. Who is the broker for DVC?

Because the Mods -- about ten times a week -- see someone jumping to a bunch of conclusions, and ascribing all sorts of silly motives to others, in their first few posts. It's usually because the new poster has simply misunderstood something. That happens a lot (to all of us) with DVC; DVC is a pretty complicated product.

I didn't buy from DVC in California or Washington, but I can guarantee you that if I had, I would make it a point to know who MY broker is!

I think you have a legitimate question, and I think the right way to get an accurate answer to it is to get off the computer and place a phone call.

 

[Cruelladeville]

So you don't want to buy DVC? OK, then cancel your contract, and it's done. If you want to buy DVC, then do nothing, because you already signed the papers. I don't see what your problem is. Do you feel that the guide intentionally misled you to get you to buy something you didn't want? It might be helpful if you explained what you hope to gain concerning the guide, so we can offer advise.

 

[JimMIA]

Why are the DVC Dis boards moderators ALWAYS defending what someone does is the real question. Bottom line is someone did not do what they were supposed to. I belive that real estate law requires full disclosure which did not happen. Who is the broker for DVC?

This poster has been here ALL DAY LONG -- join date 10-22-2006 -- and in their third post, has figured out what the mods ALWAYS do!

Pretty darn observant -- I have to give them that.

 

[Cruelladeville]

Third post?!!! I missed that! Well, that cleared things up quite a bit! Thanks!

 

[dumbo71]

3rd post and alraedy bashing the mods and DVC????

Draw your own conclusions on this one! I've drawn mine.

If this is for real, please cancel and do it NOW!

 

[rie'smom]

This poster has been here ALL DAY LONG -- join date 10-22-2006 -- and in their third post has figured out what the mods ALWAYS do!

Pretty darn observant -- I have to give them that.

That struck me as being odd. I wonder if people have more than one user name?

 

[tjkraz]

Why are the DVC Dis boards moderators ALWAYS defending what someone does is the real question. Bottom line is someone did not do what they were supposed to. I belive that real estate law requires full disclosure which did not happen. Who is the broker for DVC?

Let me see if I'm following this right. In your first post you admit that you aren't exactly certain what is happening ("Does anyone know if they can send documents into Washington?", "Anyone have any ideas?") Now two posts later you're persecuting anyone what hasn't joined the lynch mob.

Seems to me like it might make sense for you to call Monday morning and find out the REAL story. IMO, that is a lot more productive than jumping to your own conclusions while slamming others for sharing theirs.

BTW, I don't know if this factors into the situation or not but last time I checked, DVC needs to register each individual property they wish to sell in each individual state. So even if mom2dzb bought, say, points at Saratoga Springs from home in WA, that doesn't necessarily mean that DVC would be able to sell you points at the BoardWalk or Beach Club. Again, I don't know if this is really a factor, but given the glaring lack of details provided in any of your posts, I thought it worth mentioning.

 

[Dean]

Why are the DVC Dis boards moderators ALWAYS defending what someone does is the real question. Bottom line is someone did not do what they were supposed to. I belive that real estate law requires full disclosure which did not happen. Who is the broker for DVC?

Even if blatant and purposeful, this would be small potatoes in the timeshares sales arena. You have 10 days from signing to cancel so if you want to, read the rules carefully to make sure you fulfill the requirements. You can always buy later either resale or retail if you decide to. I don't know which states their registered in for SSR but will point out that each resort will be a separate registration so it's possible that some resorts would be registered in your state and others not. Even if wrong, I'd think it very likely to be an honest mistake.

 

[mom2dzb]

Anyone want to give the guide a break and assume he/she might have made an honest mistake? Why the immediate rush to a "lie" or "ignorance"?

Actually, "ignorance" qualifies as an "honest mistake." What betrayed2006 was told was not the truth so the guide either knew it wasn't the truth (was lying) or did not know the truth (was "ignorant" of the truth). Betrayed can either not trust him because he is dishonest or not trust him because he doesn't seem to know what is going on. Both valid reasons to not want to deal with the current guide in the future.

I've been through the tour twice. The first guide was pushy and demeaning. So, I know that there are less desirable guides out there.