This has happened to me several times, but is potentially 'fixable' . After the awardsmile meter loads, some of the pages say that the awardmiles were previously awarded. When you go back to the clickfix page, they will usually have a different sponser in that window, and if you click on it, you'll get the points. If you are trying to do several programs at once it is easy to miss, and its hard to get all of them right even if you're only doing milesource! I didn't get all the points today even going back to check for the 'correct' windows, but did get some of them. HTH!
