I have a complaint everytime I go into Michaels. I never get Michaels' ads in my Sunday paper and when I asked, they said my zipcode didn't shop there enough to get ads. Isn't that convoluted? I'd shop there more often if I had a coupon. They used to scan a coupon and have you sign a list but that's been discontinued. They used to hand out coupons in the store, but no... And, they only accept competitors coupons if they're not computer generated, even though they used to. Then, if you ask any questions about their policy, they act like you're trying to cheat them.
So, I only go there when there is something great on sale and/or someone posts a coupon here (thanks ddavis).
I did talk to a nice check-out person the other day who sympathized with me about the coupon and told me she was getting fed up with the constantly changing corporate policies.