Memory Maker Question

[tgree9369]

I bought Memory Maker after paying in full for my trip and it won't link to MDE. Does anyone know why it is not showing up or how to make it link. I have been on the phone with Disney for over 3 hours and no help. The only thing i got was an email with a Ticket confirmation number.

 

[erionm]

If you purchased it online, it might already be linked.

On the MDE website, click on "Tickets & Memory Maker" in the "My Plans, Reservations and Tickets" section. If MM is already linked, it would appear beneath the any linked tickets.

 

[tgree9369]

If you purchased it online, it might already be linked.

On the MDE website, click on "Tickets & Memory Maker" in the "My Plans, Reservations and Tickets" section. If MM is already linked, it would appear beneath the any linked tickets.

I tried that - no luck. On hold again, almost 4 hours!

 

[tgree9369]

Ok - after 4 hours and 5 phone calls, I finally got an IT person who was able to link the Memory Maker to MDE - they had no idea why it didn't automatically link - as it should have.