Mears dropoff terminsal B but i need WC service to Southwest in terminal A. Have you done this?

[Inkmahm]

My brand new motorized WC died tonight and we are flying home tomorrow. We are taking Mears accessible bus to MCO. I now need the WC service to get me from terminal B Mears drop-off to my SW flight in terminal A. Will there be WC people available near Mears to take me? Do I need to call someone or go somewhere in particular?

I'm very nervous abut this whole thing as we have never used Mears before and this is my first time traveling with a motorized chair. Having it break is throwing me for a loop.

 

[Lewisc]

There is a shortage of "pushers" at MCO. Can someone your group push you?

Can you walk from the bus to a bench outside the terminal if.you have to wait? Can you make it up to level three and wait.

ADD WHEELCHAIR to your flight reservation. Online or call. Ask the driver to get chair.

Are you bringing your broken WC? You can sit on it while waiting.

If Mears uses an accessible van ask, polite and tip, to be dropped off at level 3.

 

[Simba's Mom]

I've had the experience. Not good, but I'll tell you. I called Mears before I left and they assured me that I was to notify my bus driver when he picked me up, and he would call Southwest. So I did tell him, and he just gave me a blank stare. When he got on the bus, I asked him if he was going to call and he just said "No". Then when we got to Terminal B, he just left me, told a CM there that I'd need a wheelchair, told me to sit in a certain spot and I waited...and waited....and Finally a kind gentleman stopped by and said "Are you STILL here?" He had nothing to do with wheelchairs, but he did take pity on me and pushed me all the way to the Southwest counter (By the way, this was a solo trip, so no 'party' to help). When I got home, I called Mears, asked them what the procedure was. The gentleman gave me the same line about "Tell your bus driver and he'll call", then I said "Well, now I'll tell you the reality" and told him what had happened. He assured me that they'd talk to the drivers. But since then what I do instead is get an Uber which takes me right to Southwest's drop off right outside their counters. They have "Disabled drop-off" and there are people with wheelchairs right there who come to the car (especially if your Uber driver yells "We need a wheelchair!") There's curbside check-in, they help you through, bring you in to Southwest (where you may or may not have to switch to a Southwest-owned wheelchair). One time the first wheelchair didn't do curbside check in, but he took me in (in the wheelchair), somehow got them to check me in immediately by pulling an agent aside, then we were off to the gate! Yeah, this second way (via Uber, etc) costs me about $25 more + tips, but it's definitely worth it to me.

 

[Debbie Jean]

I’ve taken Mears many times and they do drop off and pick up at Terminal A, flying Jet Blue. I can get upstairs on my own so haven’t needed a WC at the drop off point so that I can’t answer. Terminal A is massive so I do have someone take me to the gate. As mentioned, the issue isn’t the WC’s, it’s waiting for a pusher. If you have someone who can do it, then you won’t have to wait.

Unless there’s a reason you want to go to Terminal B, just tell the driver you need Terminal A drop off.

 

[Simba's Mom]

When I went, they only dropped off at terminal B. Do they drop off at both now?

 

[Debbie Jean]

Sorry my bad! I was thinking the new Terminal C. No drop off is still only on the B side. I flew home today and can’t recall seeing any WC near the drop off spot.