That breaks my heart to hear! I can't believe they are trained to push and pull a guest. Trust me if I'm the guest behind you I'm not complaining about you I'll be complaining to security! I imagine a lot of this comes from the service dog fakers though. You have a well trained dog that listens to voice commands but sadly a lot of service dogs that make it into Disney barely know sit let alone would sit and stay with out their handlers right on top of them.
Back to the OP ours was Test Track for awhile. I rode it a ton in CM previews but when my fiance came to visit me and ride it finally I think it took us almost 3 trips in a year span until he finally got on. It was a bummer to say the least for him as TT is a favorite of his.
I will not say they are trained to push and pull someone, it is my experience and another dissers experience that they "manhandle us", she told me the same thing she has tried to tell security to slow down and let her give commands, but they have not. Last year I went with granddaughter, I should have asked her to video, but this year, after I got the message from other disser I informed Disney that I would video and send them the tapes if the security put there hands on me. It is a matter of educating, both the security people and the thousands of Disney fans who wish to get thru fast because they are busy. I appreciate your understanding, I hope others will hear and understand, I can speed it up but it take so disney security to understand how to help rather than hinder, which is a learning process. Eventually they will get it, but I know it usually takes 3 to 5 years, it is a slow process, please everyone be patient if you see a guide dog or a hearing dog, not to exclude other dogs, but for us it is a to fold they are telling us what to do and what us to immediately do it, when we need to slow down understand what they want and command our dog to do it, and the minute the put there hands on us, we become nervous and then the dogs stress out and don't know what they are expected to do. A person in a w/c may have a dog but they can hear and see what is expected, a person with a dog for diabetes most likely can hear and see, I can hear butthere are thousands of talking people, did that lady over there just ask me to step this way or was she talking to her kid, is that person yelling come on the security guy or a husband yelling at his wife, or is that person who is saying this way talking to me, yes it takes me a moment to figure that all out, usually by then the security grabs my arm and pulls me thinking that is helping, sorry it does not. Then they are watching all those I am tying up, but I can't see your discuss that you got behind me, I can't see you giving the finger to me, so the security guy seeing everyone getting mad just tries to push me n thru then realizes that the dog handle is setting off the metal detector, then everything slows down more. At the airport they are trained, every school for guide dogs, goes to the airport and trains them, it is not easy but they always know the minute they see me, they start devert the crowds to other lines knowing they will need a few minutes, they never make me go thru the full body scan, they do something new now and remove the harness and make me just stand with my cane, then they put harness thru metal scanner, let us all get thru and then give harness back and then take cane and put that thru. I have had a guide dog for 20 years, they need to go slow and train better and we would be fine.