MDE fail ... anyone else having problems?

[kboo]

So my 6mo window opened yesterday; I had previously linked all of my lodging reservations (split stay Swan + VGF) and they had disappeared from MDE after the update. So I spent 1/2 an hour linking them again. Now, they sometimes show up in MDE plans, but even if they do, it's 50-50 whether they'll let me make a dining reservation during my 1st split stay period. (180-day window opens in a couple days for the second part of the split stay). And sometimes MDE just gives me "Please come back later. ... we can't show your (hotel) plans..."

I've tried logging out and logging back in, and using my phone, the website, and a laptop. There seems to be no consistent way to get this to work. Any suggestions? Thanks.

 

[nordkin]

I had the same problem yesterday. I finally went in through an incognito window in Chrome and it worked.

 

[Spartan86]

FWIW, my MDE between my phone, iPad and website is virtually never consistent. On my phone I don’t have an ADR we have for December, on my iPad and website I do. For myself and my wife, the website is always closest to reality. BTW, you probably know this but you can make a 180 day ADR without any other reservations, tickets etc.

Oh, and my wife was on with IT the other day as her MDE showed my son on a hotel reservation with her vs me. IT said it was correct on their end and for her to clear cache and cookies. That took care of it.

 

[kboo]

BTW, you probably know this but you can make a 180 day ADR without any other reservations, tickets etc.

Yes, I was referring to the 180+10 (or length of stay, which for the first part of split stay is 180+3; I suspect I may have the same issues when the 180+10 window opens on part 2 of our split stay.)

for her to clear cache and cookies.

Yep, tried that a few times as well.

Last trip, our FP+ were not consistently showing up on MDE, on the day of! Sigh....

 

[Spartan86]

Yes, I was referring to the 180+10 (or length of stay, which for the first part of split stay is 180+3; I suspect I may have the same issues when the 180+10 window opens on part 2 of our split stay.)

Ah, of course.

 

[TexasChick123]

When we had a split stay, I had to call to make the dining reservations for the 2nd resort even though they were linked. I’m 99.9% sure I called member services, and they made the reservations for the 2nd half of the trip. I had no issues with FP’s though. I hope this helps if the technology won’t sort itself out. :/

 

[BcIcemen]

When we had a split stay, I had to call to make the dining reservations for the 2nd resort even though they were linked. I’m 99.9% sure I called member services, and they made the reservations for the 2nd half of the trip. I had no issues with FP’s though. I hope this helps if the technology won’t sort itself out. :/

This is the same thing we had to do on our last split stay. I called MS for the second half of the trip and they were able to get me all my dining reservations.

 

[Henwen88]

So my 6mo window opened yesterday; I had previously linked all of my lodging reservations (split stay Swan + VGF) and they had disappeared from MDE after the update. So I spent 1/2 an hour linking them again. Now, they sometimes show up in MDE plans, but even if they do, it's 50-50 whether they'll let me make a dining reservation during my 1st split stay period. (180-day window opens in a couple days for the second part of the split stay). And sometimes MDE just gives me "Please come back later. ... we can't show your (hotel) plans..."

I've tried logging out and logging back in, and using my phone, the website, and a laptop. There seems to be no consistent way to get this to work. Any suggestions? Thanks.

That sucks. I'm sorry... we have a triple split stay over NYE with 3 nights of cabins sandwiched in the middle where we will be having guests join us. I am anticipating chaos when it comes time for FPs, especially since we already had issues even linking guests to room.