MDE and seeing your amount still due?

[lorenae]

I know I’ve seen it in the past, but since the update I can’t find out how much my balance is remaining on my next resort reservation in May. Also, I have a split stay and can’t see the second hotel at all in the app. On the site version I can, but I never could see the balance due on the site before, even before the update.
Is there a way to see my balance before calling to pay it?

 

[lotsohugginbear]

I can only see my balance due on packages I have purchased -- not my room only reservations. I wish they would fix this because I like to use the online payments option to pay for my trip a little bit at a time. It's a big shock to plunk down 3k all at once!

 

[Krisshay13]

I found it on my phone Ap...…

If you go to "my plans"......….then "View Room Details"......then scroll down to "view charges".
I have 2 different trips planned & both are showing. And mine is Room Only reservation.

I can't find the bill on the website, though
Hope this helps

 

[lorenae]

Yes- there is nothing there at all, including room details. But I have “start check in” there, so maybe that’s why?

 

[Krisshay13]

Maybe that's it...…….mine says "check in service completed"

 

[lorenae]

I need to re-link my credit card there again I think, and then I”ll try again. Thanks!