DisneyCarla
Earning My Ears
- Joined
- Mar 8, 2005
- Messages
- 22
I have a question about maintenance fees. We are new members, we bought 170 points at SSR and closed on March 21st
. We got a maintenance fees statement yesterday in the mail. The monthly amount we are being charged is not what I expected, even paying a prorated about from closing it doesn't figure right. Aren't mainteance fees for SSR $4.12 a point??
What I figured:
170 points X 4.12= $700.40 per year.
We are paying from April -December 9 months so it would be $525.30 total over 8 months for a total of $65.66 per month. And I confirmed with MS that we owe 9 months worth of fees over 8 months so it's not that they added on Jan- March.
The statement says we will be paying $72.25 a month. I just called member services and they told me exactly what the statements reflects. The statement talks about operating expenses and taxes making no mention of $4.12 a point. MS said they have NO IDEA what I am talking about! How can that be?? The guy told me to call my guide even though the letter says to call MS with questions. He said "well if you were promised sometyhing by your guide..." I wasn't promised something by my guide I was given a PRE-PRINTED DVC chart telling me what the amount would be! Am I crazy or should the accounting department in member services be aware of maintenance fees? The guy acted like he had never heard of being charged per point!
The difference between what I figured and the amount we are being chraged is $8 a month- not a big deal. My issue is that I would like to know what I'm being charged and what to expect if the MF per point is a myth I would like to know it.
Does anyone understand this stuff??
Thanks!
Carla
. We got a maintenance fees statement yesterday in the mail. The monthly amount we are being charged is not what I expected, even paying a prorated about from closing it doesn't figure right. Aren't mainteance fees for SSR $4.12 a point??What I figured:
170 points X 4.12= $700.40 per year.
We are paying from April -December 9 months so it would be $525.30 total over 8 months for a total of $65.66 per month. And I confirmed with MS that we owe 9 months worth of fees over 8 months so it's not that they added on Jan- March.
The statement says we will be paying $72.25 a month. I just called member services and they told me exactly what the statements reflects. The statement talks about operating expenses and taxes making no mention of $4.12 a point. MS said they have NO IDEA what I am talking about! How can that be?? The guy told me to call my guide even though the letter says to call MS with questions. He said "well if you were promised sometyhing by your guide..." I wasn't promised something by my guide I was given a PRE-PRINTED DVC chart telling me what the amount would be! Am I crazy or should the accounting department in member services be aware of maintenance fees? The guy acted like he had never heard of being charged per point!
The difference between what I figured and the amount we are being chraged is $8 a month- not a big deal. My issue is that I would like to know what I'm being charged and what to expect if the MF per point is a myth I would like to know it.
Does anyone understand this stuff??
Thanks!
Carla
) it says 301 days prorated. I was thinking playing with the numbers that it was close to the 10 months worth of dues. So I guess the MS guy was wrong saying we started paying dues in April.
. Next time I will skip calling them and just come here.