Last Minute Reservation-Had To Pay In Full

[shoes99]

DH just said to me, "I want to go to Florida". Yippee, I got on the phone with WDT. I wanted to book a room only arriving on July 1, 2007. I booked All Star Music at rack rate and paid my one nights deposit. I viewed my reservation on line and it had my new arrival date of 7/1 but my old departure date of 10/1.
I called back and they said I had to pay up in full for a 7/1 arrival even though I am paying rack rate, room only. I've never heard of that before, but usually I book way in advance.
Now I look online and I have three reservation numbers for the same 4 night stay.
I just booked Spirit Air out of AC for $174.90 RT. We usually fly out of Newark but CO wanted $647.60 for two and Jet Blue wanted $647.60 for two. I am paying $349.80 for two on no frills Spirit, plus $10 bag check.
I check back with WDT tomorrow to make sure my reservation is ok.

 

[CanadianGuy]

If it's room only you pay only the one night deposit. Period.

If they're looking for the full amount up front - someone has booked you a package... even if it's just a minimal package that includes only mini-golf to make it a package under FL law.

Call back - speak to a supervisor if you must and get it sorted out.

Knox

 

[shoes99]

Its not a package. They said it was a holiday week reservation and they required payment since it was made one week prior to arrival.

 

[Lives4Disney]

I - just this afternoon - booked GF July 1 -4 and then BC July 4 thru 9. For both ressies I was only required to put one nt deposit down. Not sure why they required full payment from you.

I am not even sure if we'll make the trip .... WHEN should I cancel if not going???June 24 or June 25??? They didn't tell me!!!!

Lives4Disney

 

[zippy doo dah]

I've booked room only ressies before (for myself and other people) for the week of July 4th and have never had to put down more than a 1 night deposit and then pay the remainder of the balance upon check-in. I don't know why they would want you to pay in full right now, but I agree with a pp who suggested that you call and speak with a spuervisor or another CM.

Best of luck and have a magical time.

 

[antmaril]

I would call back. Sounds like you have a package. Room only requires a one night deposit - period. Doesn't matter about the holiday.

 

[CanadianGuy]

Could this be some new rule that none of us knows about?

While that certainly seems unlikely.. it *is* possible I suppose.

I would still suggest you call back and speak to a supervisor. This doesn't sound right. It sounds like a package... or something weird.

Knox

 

[shoes99]

I called back three times. They were doing a computer upgrade yesterday and the last CM I spoke with said that the CM just made a mistake. He probably got to a new screen and didn't know what to do. My reservation is good, and I'm going to leave the payment. They offered to refund it, its only 9 days until we depart, and it won't make a difference on the CC that I used (same billing cycle).
I could have gotten an AP rate at a Mod King Room for $50 more per nite, but DH said as long as we have a rental car, lets stay at Music. Works for me.