Hi bobbiwoz....don't know whether your room was a lake view or not, but, if you were disappointed I can certainly understand that. We just got back last Friday (1/8) from BLT and stayed in a lake view 2 bdrm lockoff (#7812 and $7814). While our view was fantastic......we had Bay Lake on our right and MK to our left.........dead straight looking at Space Mountain side view......we were placed in a HA room. I didn't request a change for a few reasons.....#1 being I did request a higher floor, even numbered room on north side, so, they did meet my request and I felt I shouldn't ask to be changed after my requests were met. However, in the future I will not request anything other than a higher floor and a non-HA room because it did make our stay very awkward......DH is over 6' tall and while I'm only 4'11"....the kitchen counters were even too low for me and we do quite a bit of cooking in our room.....we even needed to move the coffee maker and toaster to the island because that was the only way they were functional for us. So, I learned a valuable lesson......since requests are just that......don't ask for too much. I have never requested anything other than a higher floor in the past and we've been pleased with all of our past rooms/views over the past 10 years (approx. 20 stays) except for one other time at BCV when we were placed in a studio right above the Ariel statue with a view of the roof on the covered walkway.