Kudos To Resevations Cm

[treynolds]

I had a huge problem and just wanted to say how much I appreciate good reservation cms. I had booked a room only ressie in October. I did this so I would not have to pay the entire balance 45 days prior. We were planning to use our tax refund to pay for trip and I needed to wait until I rec'd refund to pay. Well...refund came in so I called to convert room only to package. I had put the entire balance in my checking account and went pay w/ debit card. Would not work!! I had a daily limit on my debit card of $1000. CM said to call my bank and have them lift the cap. She held my room w/ a $200 deposit and noted on the computer what I was going to do. This was a Friday...could not contact bank until Mon. Called bank....NO WAY!! They would not allow me to use my debit card for the $2,600 balance. I freaked out. Now my ressies were going to be canceled and WDW is booked solid!!! I called WDW back and explained the situation. They were wonderful!!!!!! The CM talked w/ a supervisor who gave the ok to let me pay three days in a row. That way I can charge my debit card three times!! I was so HAPPY!!! It's nice to know that in a desperate situation, WDW will work with you. All is well.....

 

[eacatwork]

And that, my friends, is Disney magic!!!

How loyal are you to your bank? I think I'd tell them to take a flying leap off the top of the Tower of Terror!

 

[treynolds]

I would if my husband was not employed by them....however, we are forced to bank w/them because of this. Crazy!!!!

 

[ninaeve]

And that is what I hate about debit/sharecheck cards. We run into our limit all the time. Even though the money is there, we can't access it. And no one wants to carry a lot of cash around, and some places here don't accept personal checks. We tend to do all of our grocery shopping, eating out, and big purchases on the same day, and have to plan in advice a few days to get cash out, keep the checkbook handy, and that just ruins the "swift and easy" using the debit card to check out. Ugh.

So glad they worked with you. I am glad you reminded me of that. I was going to use my debit for my balance, and totally forgot about that. So I guess I will pay our Disney Visa off, and then put the trip on it.