Kohl's Canceled my BF Order! UPDATE

[Tinkerbell58]

I ordered my DD a Fitbit Versa on BF and received noticed today that the order was canceled...a week and a half later! Do you think if I provided the email to my local Kohl's showing the cancelation they would honor the BF price if they have it on the shelf?

If I am reading their website correctly, I can keep the Kohl's Cash earned on this purchase. Correct?

 

[kymom99]

That's disappointing. Let us know how it works out.

 

[Tinkerbell58]

Great news! I went to my local Kohl's store, and they had the Fitbit in stock. I showed the assistant manager my canceled email and he matched the BF price! Today's Fitbit purchase earned me $30 in Kohl's Cash. After checking my Kohl's wallet it's showing the $30 earned today and the $45 earned from the original BF order. I'm happy camper!!

 

[a1tinkfans]

The 45 you earned on first order will drop off since it canceled
Glad it worked out for you.

 

[Tinkerbell58]

The 45 you earned on first order will drop off since it canceled
Glad it worked out for you.

From Kohl's website:

How is Kohl's Cash impacted with order changes?

I received an email that some of my items/my entire order was canceled. How does this affect my Kohl's Cash?

Did you request the changes to your order? (I clicked on No, Kohl's canceled my order.)

Sorry that we had to remove items or cancel your entire order! Since we had to cancel due to the merchandise being out of stock, the amount of Kohl's Cash you earned will not change.