I thought CM's were supposed to be helpful. A few weeks ago I called to change our reservation (to the current one we have now) and was asked what it would be for seven days..and they asked me "why don't you want to stay longer?" Well for one it's none of their business.
Anyways, I also called for my ADR's when we were going in April and the CM was very rude to me!! Makes you not want to go to WDW.
This was the first time I had an unhelpful CM

I work in customer service, in a call center, so I don't hesitate to complain if someone is not doing their job right

I may be a bad person but if you can't be friendly on the phone then customer service is not the job for you.
Sorry about the CM. We had one that was so rude to us when we made our original reservation and then I asked to talk to his supervisor and he hung up on me. Ugh!!!I haven't been dealing with them for ADR's though because we have a TA now. She has gotten all of our reservations, though. She said she just has to make them one day at a time so they are at the 100 dark mark when making them.
Oh lord. I SO would have called back and demanded to speak to a supervisor after being hung up on!!! If I were to ever hang up on a customer I would probably lose my job. All of our calls are recorded so I wouldn't be surprised if Disney recorded theirs as well. Oh well I will just hold off until the 8th as planned and just bombard them early Sunday with my ADRs!
I just read your paper! Makes me want to become a nurse! Actually, I originally went into nursing then changed to education after my first year.
Nice phone too! I would love to get a fancy cell phone, but I never use mine. I have the pay as you go plan because I can pay $25 for 100 minutes and they last me all year! A new fancy schmancy phone just doesn't make sense for me!
I have some things to send to Rylan this week too. I have bought quite a few things, but I'll probably send a few packages, one from Mickey, one from Manny, one from Pooh and another from Lightning McQueen! Everytime I pick up something little for Emily, I pick up one for Rylan and Tyson too! That reminds me, I need to PM Brandi and get her address!!
I'll be thinking of M tomorrow and hoping everything is favorable so the two of you can get this party started!!
So the paper was okay? I am worried that I rambled too much and there wasn't much of a point or structure to it.
Haha I am addicted to my cell, but we also don't have a home phone- err well we didn't until my dad just had one hooked up. I can't imagine life without my cell! How terrible is that
Oh yay, Rylan will adore any Manny or Mickey presents! I got so much stuff for Tyson and Emily and spent well under $15 for each! I had been trying to find the last item for Emily's package since I already had Tyson's and while at
Walmart last night I saw it marked down 50%!
Thanks for keeping M in your prayers

I am going to text him in the morning and wish him luck. Actually, I don't have to work until 1pm tomorrow so I will probably just email him now. He said Friday he still had to call the doctor so I don't know if he is getting in tomorrow. Crappy news was that he said he was considering retaking his LSATs and applying for law school at Notre Dame again.

to that! lol, he should stay in Indy. Ya know- where a certain someone who's name begins with K lives!