I don't like to do online check in because I like to have more control (or feel like I do anyway).

If you do not like the room you are given; just ask to switch. Another room may not be available but it doesn't hurt to ask. As far as the check in time, never expect or assume, to be in your room prior to the 3pm check in time. I find timeshares,
DVC included, are pretty strict with this check in time. Hotels seem more flexible. If there is a preferred view, and you are not paying for it, don't expect it. I am not familiar with this particular resort so can't comment on whether the view you requested was preferred or not, or if you paid the extra points for a preferred view. Not saying this is the case here, but I always wonder when I read threads of people complaining how far they had to walk to the bus, or food court and how they didn't want to pay the extra $$ for a preferred location.
Good luck on your room next year.