Just need to vent.......

[rinkwide]

<Beavis>

She said "peoplehole". Heh-eh-heh-heh...

</Beavis>

 

[donaldbuzz&minnie]

I was told that even though I made the ressie (my name is on the deed) they automatically put the ressie in the man's name????!!!! (WHAT???)

Just wanted to remind everyone of what the OP said. This was not a case of a random data processing error.

And, thanks Icy Dog. I appreciated your comments.

Have a nice weekend, everyone!

 

[jarestel]

The DVC computer system isn't exactly the most modern one out there. I'm sure they'd like to fix this for you, but having talked to DVC regarding computer issues in the past, I can tell you that if it requires any effort on their part, it probably won't get done.

 

[donaldbuzz&minnie]

The DVC computer system isn't exactly the most modern one out there. I'm sure they'd like to fix this for you, but having talked to DVC regarding computer issues in the past, I can tell you that if it requires any effort on their part, it probably won't get done.

How is telling the OP that their policy is to put the reservation in the man's name a computer system problem? Doesn't a human being have to decide which name is the man's? Isn't that more effort than simply using the name that happens to come first on a piece of paper?

 

[jarestel]

How is telling the OP that their policy is to put the reservation in the man's name a computer system problem? Doesn't a human being have to decide which name is the man's? Isn't that more effort than simply using the name that happens to come first on a piece of paper?

The world is run by computers, not people, my friend. When you give your member number to MS, a screen pops up in front of the CM with information pre-filled that pertains to that contract, and probably contains all names on a contract so MS can determine who they are talking to. However, when it comes to printing out the confirmation or other correspondence, the computer only looks at the first name on the contract, and since custom usually lists the man's name first, that's what will print out. The computer does this on its own, not the CM wanting to aggravate women. DVC would need to change the way the information is handled when sending to the printer or make the CM specify the member's name who is calling. A CM could manually enter this info if they are given access to over-ride the defaults, but I imagine most of them just hit the print button.

R2D2 would be appalled!

 

[J and R's mom]

OK, so I didn't read all 8 pages of replies, just the OP and a couple of others. Let me see here, you are going, you have a reservation and it is confirmed in DH name. SO WHAT!

GET OVER IT!

Spoken like a true man!

[A bit sexist of a comment on my part? "GET OVER IT"].

 

[mzzbuzzlightyear]

I remember reading that if your name was not on the reservation that you could not check in.

In fact, once it was posted that the husband checked in, went to the parks, and that when his wife came, she was not allowed in the room until he was contacted....(this before the days of cell phone popularity!!!!), so she had to wait in the lobby! She did not have her name on rhe reservation.

Two weeks ago when DD, 2 DGS and I went to BWV, I was asked for everyone's name who would check in.

June

 

[catherinesmom]

I am currently considering buying into DVC. Yes I am married, but I am the one who will be making the purchase. To date, I am the one who has had all contact with them. In fact, I had never given them my husband's name. When they called here they asked for me. And I was the one who asked that they send us the additional information. Who does it come addressed to? My husband.

I have to admit, this does bother me. Call me petty. Tell me to get over it if you want to, but it does bother me.


Kristy

 

[magsmom]

I will say that the fact that my husband is listed 1st on the contract IRKS me. I know when we did the paperwork I was listed first, and I believe I am the primary contact. Originally he was not going to be on the contract - we decided at the last minute to put him on. In fact, the reason why we own is due to a bonus I received.

 

[WithDisneySpirit]

Jarestel, did you read my two previous comments? I was listed first everywhere including the computer and when they found out DH was not a woman, they flipped our names in the system. Of course they didn't bother to flip our SS#'s at the same time and the CM caused further problems. This is not a computer issue, okay?!!

 

[Dean]

Jarestel, did you read my two previous comments? I was listed first everywhere including the computer and when they found out DH was not a woman, they flipped our names in the system. Of course they didn't bother to flip our SS#'s at the same time and the CM caused further problems. This is not a computer issue, okay?!!

Right or wrong, it is customary in the US to list the Man's name first in many situations on things like addresses or the like. Mr. and Mrs, Mr. and family, Dr. and Mrs, his name and her name are all common ways to address things that come jointly. It has to be one or the other, not way to make everyone happy. And not to have a system means things get bogged down. I know there are exceptions and realize there are situations where it isn't really appropriate, but it is reality in many ways.

 

[donaldbuzz&minnie]

QUOTE from Jarestel - The world is run by computers, not people, my friend. When you give your member number to MS, a screen pops up in front of the CM with information pre-filled that pertains to that contract, and probably contains all names on a contract so MS can determine who they are talking to. However, when it comes to printing out the confirmation or other correspondence, the computer only looks at the first name on the contract, and since custom usually lists the man's name first, that's what will print out.

Right or wrong, it is customary in the US to list the Man's name first in many situations on things like addresses or the like. It has to be one or the other, not way to make everyone happy...it is reality in many ways.

You've both come to the root of the problem. It IS customary. That's the problem. The custom, and therefore what is "reality" need to be changed. That's exactly the point many people are trying to make here.

There have been a lot of "customs" that in hindsight almost everyone now agrees were discriminatory. They were changed not by accident; they were changed when enough people became upset about a previously accepted "unimportant" custom that it became easier for an organization to make a change than to deal with a large number of disgruntled people.

I disagree with the comment that "it has to be one way or the other when it comes to listing a man's or woman's name on a contract first. If the couple decides that the woman's name should come first, I can't think of one good reason why anyone should have a problem with that, except an antiquated "custom" that has its roots in English Common Law and declared that "the man and the woman are one, and that one is the husband." That's where the custom of Mr and Mrs John Doe came from. There are still some real consequences that accrue to real people when that old custom gets played out, and this thread has documented a number of them. (Read a few of the divorce stories on this thread!)

It is part of the problem if an organization believes that an issue that can potentially negatively affect 50% of its purchasers, and can be solved by simply making it the new consistent custom to list the owners in the order that they themselves designate (which the current computer system is apparently capable of doing), doesn't rise to the level of importance that it is seen as anything but whining about an irrelevancy.

 

[Dean]

You've both come to the root of the problem. It IS customary. That's the problem. The custom, and therefore what is "reality" need to be changed. That's exactly the point many people are trying to make here.

There have been a lot of "customs" that in hindsight almost everyone now agrees were discriminatory. They were changed not by accident; they were changed when enough people became upset about a previously accepted "unimportant" custom.

I disagree with the comment that "it has to be one way or the other when it comes to listing a man's or woman's name on a contract first. If the couple decides that the woman's name should come first, I can't think of one good reason why anyone should have a problem with that, except an antiquated "custom" that has its roots in English Common Law and declared that "the man and the woman are one, and that one is the husband." That's where the custom of Mr and Mrs John Doe came from. There are still some real consequences that accrue to real people when that old custom gets played out, and this thread has documented a number of them. (Read a few of the divorce stories on this thread!)

It is part of the problem if an organization believes that an issue that can potentially negatively affect 50% of its purchasers, and can be solved by simply making it the new consistent custom to list the owners in the order that they themselves designate (which the current computer system is apparently capable of doing), doesn't rise to the level of importance that it is seen as anything but whining about an irrelevancy.

I didn't say it HAD to be, only that many systems, esp with computers, needed a standard. One of the problems is that any standard will "discriminate" against one or the other, no way around it. And since most conservative Christian systems teach the Bible, I don't think that things will change much to reverse it. Still, individual systems will figure out flexibility when appropriate. But I do think it's not something worth worrying about if it's "which one is first", and as I noted, I pay the bills and my wife is the one on the mail and many times on the reservation as well. Now if I could only get her to pay the main fees, I'd be set.

 

[DizneyNutz]

I'm sorry, I fail to see the problem here?????? I think there are lots other things in the world to be worried about than being addressed as what a person preceives as the "lesser party" just because your name didn't show up on something! HELLO! I have never seen any female mistreated at WDW---period----sorry if I seem unsympathetic here, but personally, I find this whole post somewhat ridiculous! I know, I am asking for trouble and that's fine, sign me up as one female that can hold her own, but sure doesn't mind being treated like a lady!

 

[Johnnie Fedora]

Most of you bought DVC to spend time at your favorite place in the world. A place that romanticizes and celebrates the concept of a Princess meeting her Prince and living "happily ever after". Which owner is listed first on DVC mailings should be the least of your protests.

I say...STORM the castle!!!!

 

[icydog]

Dean I think I know your profession so maybe you can relate to this.. Even though I am not a medical doctor I have my doctorate. It is necessary in my profession that I use the Dr title. My husband is a great guy but no letters in front or behind his name, not that I personally care about it but as I said it is a professional thing.
Mail should come addressed-- Dr Marylyn xxx and Mr. Robert xxx .
But most times it is just assumed he is the doctor and I am the Mrs.
We very often get mail that reads Dr Robert xxx and Mrs Robert xxx or Dr Robert and spouse!

 

[T.E. Yeary]

I appreciate your posts on the board about the order in which you & your spouses were listed, and the problems that arise because of it. I have already brought it up to my staff per a memo issued yesterday.
They have been instructed to ask the purchasers whose name should be listed first on the contract. It would be a shame to have a situation continue, when there is such an easy remedy.

I'm learning alot on these boards. As you can tell I can't profess to having "all" the answers, but thank goodness, I'm not too old to learn! Even though we've sponsored this board for years, I wasn't able to take an active part in it until my semi-retirement. My eyes are open a bit wider everyday because I am being given the opportunity to understand the issues that are important to the DVC purchasers.

In the past 11 years we have helped over 4,000 DVC sellers transfer their property to new DVC Resale purchasers. Occasionally, we make mistakes, this is a "people" business and believe me, when human beings are involved, issues do arise. We have always made a sincere effort to rectify any situation, fairly, and in a timely manner.

I sincerely hope this will save our customers that 1/2 hour and thus enable them to spend that time doing something they enjoy, instead of trying to fix something that should not have been done in the first place!

HAPPY MEMORIAL DAY,
Tom

 

[Dean]

Dean I think I know your profession so maybe you can relate to this.. Even though I am not a medical doctor I have my doctorate. It is necessary in my profession that I use the Dr title. My husband is a great guy but no letters in front or behind his name, not that I personally care about it but as I said it is a professional thing.
Mail should come addressed-- Dr Marylyn xxx and Mr. Robert xxx .
But most times it is just assumed he is the doctor and I am the Mrs.
We very often get mail that reads Dr Robert xxx and Mrs Robert xxx or Dr Robert and spouse!

LOL, I don't call people Dr. unless they have some type of medical degree . I guess that's another similar thread we can have some fun with. Seriously, there is no question that it can be confusing in many of these areas, for a number of reasons. One is that a larger percentage of males will be Doctors, etc; though the percentages certainly reverse in some situations or subsets.

 

[crisi]

I didn't say it HAD to be, only that many systems, esp with computers, needed a standard. One of the problems is that any standard will "discriminate" against one or the other, no way around it. And since most conservative Christian systems teach the Bible, I don't think that things will change much to reverse it. Still, individual systems will figure out flexibility when appropriate. But I do think it's not something worth worrying about if it's "which one is first", and as I noted, I pay the bills and my wife is the one on the mail and many times on the reservation as well. Now if I could only get her to pay the main fees, I'd be set.

Gender does not need to be part of the standard. And it would be a poor choice to make it so. Gay couples buy DVC. Sisters buy DVC. There is nothing that says the the couple needs to be a straight married couple - or a couple at all.

They should simply list members according to who signed first on the paperwork, mark that as the primary contact. I've never gotten mail personalized by DVC where they've had to use a pronoun to refer to me (or my husband). The most they need to do is put a title there - and with the many choices in title (Mr., Miss, Mrs., Ms., Dr., Reverend), the capacity to personalize a title is there. I'm not sure what the Bible has to do with anything, other than providing a rationale for how we ended up with such a tradition.

And it may not matter to you, but for someone whose marriage is not stable, who bought with a friend where the friendship doesn't last the term of the contract, have a son that they bought with, but thought they'd be the primary contact, receiving the mail may make a big difference.

 

[donaldbuzz&minnie]

I appreciate your posts on the board about the order in which you & your spouses were listed, and the problems that arise because of it. I have already brought it up to my staff per a memo issued yesterday.
They have been instructed to ask the purchasers whose name should be listed first on the contract. It would be a shame to have a situation continue, when there is such an easy remedy.

I'm learning alot on these boards. As you can tell I can't profess to having "all" the answers, but thank goodness, I'm not too old to learn! Even though we've sponsored this board for years, I wasn't able to take an active part in it until my semi-retirement. My eyes are open a bit wider everyday because I am being given the opportunity to understand the issues that are important to the DVC purchasers.

In the past 11 years we have helped over 4,000 DVC sellers transfer their property to new DVC Resale purchasers. Occasionally, we make mistakes, this is a "people" business and believe me, when human beings are involved, issues do arise. We have always made a sincere effort to rectify any situation, fairly, and in a timely manner.

I sincerely hope this will save our customers that 1/2 hour and thus enable them to spend that time doing something they enjoy, instead of trying to fix something that should not have been done in the first place!

HAPPY MEMORIAL DAY,
Tom

Just wanted to say thank you very much! I really appreciate your staff memo and your willingness to follow this up. You might be interested in knowing that we bought into the DVC via your company, and will be using it again if, and when, we buy more points. (I might have made price and availability alone my main consideration in a future transaction, but your post will sway my next purchase toward The Timeshare Store.)

Just FYI - Your employees handled our contract perfectly in the sense that I am sure they sent the paperwork in properly. Somehow my husband's name ended up first either in Florida's system or Disney's, I'm not sure which, but it wasn't The Timeshare Store.

Thanks again!