A Mickeyfan
DIS Legend
- Joined
- May 31, 2000
- Messages
- 10,422
It is me ...the one with the major complaint at the HRH (not getting medical request granted). I did talk my husband into booking with Universal again. However...he is having surgery & we aren't sure if he will be up to the stay in Dec. I did go ahead and book the RPH with a FL resident rate of only $109. We will be going (if all goes well with surgery) Dec 21-24th (kids want to be home for Christmas Day). I did get a comp one night stay at the HRH, but they didnt' have any Fl discounts. I decided to save that comp night for anohter time. I made it very clear to the reservationist about a room near the elevator & told her why (medical reason) & what had happened in Oct. with the HRH. She assured me it will not happen again. I also told her what had happened with my stay at the RPH in Aug 02, booking club level, 2 queen beds & gettting a King room since they had "over-booked". She also assured me that we will get our 2 queen room (we aren't club level this time). Soooo we will see how this stay goes.... let's hope that I can actually get there with my husband & his surgery goes well!!!
it astounds me when someone won't take advantage of something that would make their life more enjoyable!. An
It's HIS problem now. 

I called to make sure that we will get a room near the elevator OR I would have to have a handicaped room. They assured me I will get it. A few minutes later I recieved a call from the HRH. They were calling me to let me know that they WOULD give me the Fl resident rate (even though it wasn't coming up in the system....which was why I booked the RPH). They are letting me use my free night stay on 12/20 (the more expensive night since it is a Sat & I originally didn't book for that reason) then giving me the rate of $129 for the next 3 nights. The customer service manager also assured me that we would get a room near the elevator. She also suggest that we stay on the 3rd floor since it is the Lobby level to make access easier for my husband. So I think we are all set & I do believe we will have a better trip this time. They are already seeing to it. It will make a really nice Chritmas present since the Birthday idea was shot..... Now I am getting excited about the trip...... 

All he originally wanted to do was use the comp night plus 2 more..... now I got 3 plus the comp.... he will realize sooner or later..... I will just have to remind him on how HE WAS the one who decided to add on the day