Just Back From Our First Poly Stay ~ So What Did We Think?

Momof2Disneyboys

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Mar 5, 2007
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Just back from our very first Polynesian Resort stay and WE LOVED IT!!!!!!!!!!!!!!!!!!! :cloud9:

Our trip was August 26 – September 4. We stayed at CBR for the first 5 nights (review here http://www.disboards.com/showthread.php?t=2795237 ) and at the Poly for the last 4 nights.

The Poly – where to begin? We had visited the Poly several times prior to this stay, eating at Kona and Ohana, just walking around, or shopping. And we thought it was an absolutely beautiful resort with a great atmosphere, but I often wondered what it was exactly that made so many people here on the DIS so crazy for it. After-all it's just a resort, right? Well.......now I know!! Wow. The Poly is just fabulous. It takes your WDW vacation to a whole other level. The CM's are outstanding for the most part, the grounds are amazing, the location is perfect, the shops are great, the pools are fantastic, the food is excellent, everything is near perfect. We now have a new favorite resort! :lovestruc

We arrived on Wednesday Aug 31st. We took a cab from CBR. It was around 11:00am. We were greeted right away. We were booked Club Level. Bell Services took our luggage and a CM escorted us to the Hawaii building. We were greeted by a CM at the CL check in and told that our room was ready and that our request of a top floor had been granted!! We booked a GV room and that's the side of the building we got. She said we were in room 3527. We took the elevator up to the third floor and went to our room. None of our room keys would work. We tried several times. So the kids and I stayed there at the door while DH went back down to the CL check in and told them that our keys didn't work. While we waited on him to come back up I pulled out my little list of CL GV room numbers and the views they each had that I had jotted down with info from the DIS before we left. 3527 was one that said it had a not so great view. Great. Well pretty soon DH comes back and says that's not our room, she wrote down the wrong number. Our room is actually 3522. So I quickly look at my list again and it says 3519, 3520, 3521 – very bad view of an ugly tree. :scared1: And beside 3522 I had a question mark.....I had 3523-3526 as rooms with great views. So I had no idea what we were in for. We made our way to our new room and opened the door and I ran right over to the balcony and we had a half view of the ugly tree and a half view of the quiet pool. I was happy!! :goodvibes

The room was gorgeous! The kids were even saying how nice it was and they don't usually notice things like that! Very roomy and clean. DS12 loved the couch that pulled out into a bed. The bathroom was nice and had lots of room and storage space, I wish it would have had double sinks though. All the décor was very nicely done. I was afraid the room would be too dark for me, I tend to like a lighter, brighter theme, but I really liked the room! I called down to Bell Services and they said they would be up with our luggage shortly. They came in about 20 minutes.

Mousekeeping was great. We had them come in twice. We don't typically have them come in very often, but after what a fabulous job she did the first day we had her come in one other time. She left us very cute towel animals each day. The kids were thrilled! On the days we didn't have them come in they called 2X to see if we needed anything.

This was our first time staying Club Level. Overall CL was probably the only thing that didn't “wow” us about the Poly. We just thought it was okay. The breakfast offerings were good. They had cereal, fruit, bagels, cinnamon rolls, oatmeal, juices. etc.In the afternoon there was goldfish, gummy bears, trail mix, cookies, and either yogurt covered pretzels or yogurt covered raisins. The evenings varied. There were things like pita bread and hummus, mini corn dogs, meatballs, carrots, cucumbers, pineapples, crackers and cheese, etc. The late evening consisted of about 3 different tiny desserts and cookies - sometimes. On more than one occasion they ran out of things - mostly the desserts/cookies at night and apparently when they run out, they run out. There are no more. One night we got there about 9:40 and there was barely anything left so we asked if they had anything else and were told no. So overall CL was nice and convenient, but we just didn't feel it was worth the extra money.

As for transportation – we were done with DHS and AK by the time we got to the Poly, so we didn't experience the bus service to either. We did take the bus to DTD one day. It shared with the Contemporary. They had already picked up at the CT when we got on, so we went straight to DTD after we got on. I don't remember the exact time it took to get there, but it wasn't too long. Coming back from DTD was another story. Once the bus picked us up at the Marketplace at DTD it had to stop at Pleasure Island at DTD, switch drivers, do an inspection, stop at Typhoon Lagoon, the CT, and then the Poly. It was almost an hour trip. And of course we had monorail service to MK and Epcot, which was great! We took the boat back from MK once night and it took a long time (including the wait) to get back to the Poly.

We ate at Ohana for dinner and Kona for breakfast and both were delicious! We grabbed a few things from Captain Cook's and it was good as well. It was so nice being able to get Dole Whips at the resort!! :love:

The pools were awesome. :cool1: We spent 2 afternoons at the main pool. The one day we got wrist-banded, the other day we didn't. So it seemed to be not real consistent how they were doing it. Neither of those days were very crowded at the pool. We did notice it becoming more increasingly crowded as the weekend came though. We also swam at the quiet pool twice. It was very nice as well.

We loved being able to hang out on the beach in the evening and watch the water pageant and Wishes! As far as activities – there were pool games and a pool party each afternoon at the main pool, there was a movie on the beach each evening and a campfire. We watched the torch lighting ceremony one evening and it was very neat. The activity sheet said hula lessons in the lobby at 3:45 but we went one day and it wasn't going on.

The walkway to the GF is open. I had read prior to leaving that it was closed due to the DVC construction going in between the 2 resorts. There are lots of ugly construction walls up, but the walkway is open.


So overall it was a phenomenal stay and we would love to stay there again one day. Soon! We just loved it! :thumbsup2:thumbsup2


I think that's it. If you have any questions let me know. Pictures will be coming very soon. I have tons of them!!
 
Great review, Shelly. This has me SO excited to stay at the Poly. I cannot wait to see your pictures! This is going to be a loooong two months!
 
Momof2Disneyboys,

Glad you had a great stay at the Poly. I agree that the Club Level is nice - but it wasn't that big of a deal for the price. We are happy with Samoa/volcano pool side/patio. Our vacation was at the end of July and I am ready to go back... right now... I don't even need to pack. I'll wear what I have on!
 

You got to do my 2 dream resorts B2B. Boardwalk and the Poly. :cloud9: I am dying to stay at both.

Glad you loved it and that you were happy with your view, but sorry CL wasn't all that fabulous. But, at least you'll save some money and know not to book it NEXT time you stay at the Poly :rolleyes1

Because I'm sure it will be soon :cool1:
 
Great review - thanks for sharing!! We will be checking in 10 short days from now :cool1:

Just a quick question -its our first time staying CL and in all my reading here on the DIS I must have missed this somehow. You mentioned that you only had mousekeeping come 2x?? Do they not come everyday????

Thanks again and can't wait for your photos.
 
We got back from our first Poly stay last month (8/3-8/10) and I posted almost the exact same thing. I even said that all of the Poly lovers warned me (but I was skeptical) that it would totally ruin us for any other resort. Guess what? They were right! It's our new home and we won't be able to stay anywhere else. We're the Poly's new biggest fans - well, along with you apparently!

We'll even wait an extra year between trips - going every 2 years instead of every year - if necessary, just to stay at the Poly.

We love it too! I'm glad you had a great trip! :)
 
Glad to hear your raving review of the POLY! and that you enjoyed your time there. Sad to hear you weren't wowed by CL! I am booked in a GV CL room for end Sept / early Oct 2012...booked Free Dining for Canadians :) I have heard a few less-than-stellar reviews of POLY CL lately, and was considering switching to just DELUXE dining and requesting Samoa Pool side for view....however, it is not much cheaper than doing CL with 4 adults to pay the upgrade charge to DLX dining.As well, I am not guaranteed my blg. request. At least with booking CL I am guaranteed to know which blg I will be in (Hawaii) and we will have access to the lounge for wishes/ and snacks/ unlimited drinks.....I will have 2 teen boys with endless pits for a stomach with me, LOL!! I hope we enjoy our CL experience there, as I truly am a CL gal at heart and have enjoyed my previous trips at AKL CL (AMAZING!!) and BC CL (ok, but not my fave)....thanks for the review :)
 
Happy to hear that you had a good stay at the Poly. I know that you were so looking forward to it. I'm looking forward to seeing your pictures.
 
So glad to read that you loved staying at the Poly. I have only ever visited there but it does seem to me to be one of the resorts that make you forget your in WDW. A vacation within a vacation.
Glad your balcony view was somewhat pleasing and not blocked by a tree.
I am a little surprised about the CL offerings, it seems I am always reading people rave about CL stays and saying if you do not see something just ask. I do not think CL would benefit DH and I either, he does not really want just bagel s etc for breakfast and it seems to me that is one place where people save $ by staying club level. If we drank I am sure the evening beverages makes CL quite worth it.
Did you have a bounceback offer in either of your rooms? I have been reading of others reporting finding them for % off room rates but when they called were offered FD for 2012.
Funny about the pool only checking ID's some of the time, since I have read often about the Poly pool being filled with guest pool hoping.
Can not wait to see your pics of the Poly.
 
Great review, Shelly. This has me SO excited to stay at the Poly. I cannot wait to see your pictures! This is going to be a loooong two months!

Thanks Lauren! :goodvibes Wow you are fast -- first one to both reviews!!

You are going to love the Poly!


Thanks for posting you're review and I can't wait to see the pictures you took.

Thanks! Lots of pics to come!

Have you ever done CL at the Poly? I know you have at the BWI....Just curious how they compare.



Momof2Disneyboys,

Glad you had a great stay at the Poly. I agree that the Club Level is nice - but it wasn't that big of a deal for the price. We are happy with Samoa/volcano pool side/patio. Our vacation was at the end of July and I am ready to go back... right now... I don't even need to pack. I'll wear what I have on!

Thank you. :) Yes, I think we would have been just as happy in Samoa or Tokelau for less money!

I agree -- I could go back right now without even packing!! ::yes:::goodvibes
 
Thanks! Lots of pics to come!

Have you ever done CL at the Poly? I know you have at the BWI....Just curious how they compare.
I stayed Club Level at the Polynesian in December 2007. While it was nice and etc I found the service from the Cast Members, theme and everything else at the Boardwalk Inn to be a lot better.
 
You got to do my 2 dream resorts B2B. Boardwalk and the Poly. :cloud9: I am dying to stay at both.

Glad you loved it and that you were happy with your view, but sorry CL wasn't all that fabulous. But, at least you'll save some money and know not to book it NEXT time you stay at the Poly :rolleyes1

Because I'm sure it will be soon :cool1:

Both are wonderful. I'd have to say we loved the Poly a bit more, but the kids (and I!) liked the pool slide at the BWI better.

I hope we get back to the Poly soon! :wizard:


Great review - thanks for sharing!! We will be checking in 10 short days from now :cool1:

Just a quick question -its our first time staying CL and in all my reading here on the DIS I must have missed this somehow. You mentioned that you only had mousekeeping come 2x?? Do they not come everyday????

Thanks again and can't wait for your photos.

Thank you. :goodvibes YAY for 10 days!!

Mousekeeping comes everyday. We don't typically have housekeeping come in often when we stay at hotels/resorts (just our personal preference due to germs, and creatures getting in - not at the Poly, at resorts where the door opens to the outside). So when you hang the 'do not disturb' sign on the door they are not allowed to come in.

We got back from our first Poly stay last month (8/3-8/10) and I posted almost the exact same thing. I even said that all of the Poly lovers warned me (but I was skeptical) that it would totally ruin us for any other resort. Guess what? They were right! It's our new home and we won't be able to stay anywhere else. We're the Poly's new biggest fans - well, along with you apparently!

We'll even wait an extra year between trips - going every 2 years instead of every year - if necessary, just to stay at the Poly.

We love it too! I'm glad you had a great trip! :)


I was skeptical too! Wondering how a resort could be so wonderful -- but it was!! :cloud9:

I don't think it will keep us from trying other resorts, we like trying new things. But I really doubt anything will compare.
 
Glad to hear your raving review of the POLY! and that you enjoyed your time there. Sad to hear you weren't wowed by CL! I am booked in a GV CL room for end Sept / early Oct 2012...booked Free Dining for Canadians :) I have heard a few less-than-stellar reviews of POLY CL lately, and was considering switching to just DELUXE dining and requesting Samoa Pool side for view....however, it is not much cheaper than doing CL with 4 adults to pay the upgrade charge to DLX dining.As well, I am not guaranteed my blg. request. At least with booking CL I am guaranteed to know which blg I will be in (Hawaii) and we will have access to the lounge for wishes/ and snacks/ unlimited drinks.....I will have 2 teen boys with endless pits for a stomach with me, LOL!! I hope we enjoy our CL experience there, as I truly am a CL gal at heart and have enjoyed my previous trips at AKL CL (AMAZING!!) and BC CL (ok, but not my fave)....thanks for the review :)

You are right -- at least with CL you are guaranteed to be in the Hawaii building, which is an excellent location. I hope CL is worth it for you! I'm sure it is for many people. And I'm glad we tried it, we just probably wouldn't do it again.

I hope you have a great trip next year! :wizard:


Happy to hear that you had a good stay at the Poly. I know that you were so looking forward to it. I'm looking forward to seeing your pictures.

Thanks Lisa! :)

So glad to read that you loved staying at the Poly. I have only ever visited there but it does seem to me to be one of the resorts that make you forget your in WDW. A vacation within a vacation.
Glad your balcony view was somewhat pleasing and not blocked by a tree.
I am a little surprised about the CL offerings, it seems I am always reading people rave about CL stays and saying if you do not see something just ask. I do not think CL would benefit DH and I either, he does not really want just bagel s etc for breakfast and it seems to me that is one place where people save $ by staying club level. If we drank I am sure the evening beverages makes CL quite worth it.
Did you have a bounceback offer in either of your rooms? I have been reading of others reporting finding them for % off room rates but when they called were offered FD for 2012.
Funny about the pool only checking ID's some of the time, since I have read often about the Poly pool being filled with guest pool hoping.
Can not wait to see your pics of the Poly.


The Poly really is wonderful. :lovestruc I bet you would love it too!

I had read that about the CL offerings too, if you don't see something just ask. Which was the case for some things -- the kids would ask for chocolate milk and they would gladly get it for them. But a couple of times we went in there the trays were nearly empty (or completely empty) and I was surprised that they said they were out of the items. Weird.

There was a bounceback in our CBR room (not sure about the Poly room) for FD. I was hoping for a % off room rates since we don't really care for the DDP anymore.
 
Our arrival at the Poly ~

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The CM taking us to Check-In at the CL Hawaii building ~

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Welcome buckets for the kids ~

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Heading to our room ~

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The room that never was! :laughing:

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The view from our balcony ~

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To the left ~

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To the right ~

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Center ~

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Looking down ~

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More zoomed in views ~

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The balcony ~

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Half view of an ugly tree! :rotfl: Too funny! Sounds like you had a great stay though! I would absolutely love to stay there someday. I know taking the monorail was wonderful. There are just so many little perks to the Poly, dole whips, fireworks on the beach, Ohana, Kona, awesome pool, monorail.... sounds heavenly! And the room looks really big compared to the values and mods. And what a cute touch with the buckets for the kids. I love stuff like that. Maybe I'm just easily entertained, but it's the little things like that that win me over!

And I have to say that your youngest son looks like he has grown up sooooo much since last year! WOW! :eek:

Can't wait for more pictures! :yay:
 
Awesome review. Like you, i have always loved the poly but never thought it would be worth it to stay there. Now, maybe someday I will be lucky enough to actually stay on site, rather than just walking around and enjoying it!
 

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