Just returned from our week long trip to the AKL. What beautiful weather 80 to 85 everyday 75 at night. At check in we ask how much more would it be to upgrade to conceierge well it was about 250.00 more a night which I thought was a total rip off. We were booked for pool view and had ask if there were any upgrades to Savanna view she rudely said NO. We have 3 rooms book and we all go up to our rooms #4454, 4456 and 4458. They were in a pretty good location. Our room has bunk beds in it and my DD 4yrs is thrilled well all she wanted to do was climb up and down and finally she fell on my DS 1yrs. So we call down and ask to move because we did not want any big accidents to happen. They move us one room over for one night and was going to move us to the 3rd floor the next day. What a pain in the butt. I can't unpack anything because we have to send our baggage to bell services the next morning. We go off the nex day to the MK and return around 9:00pm. Check in AGAIN and they ended up putting us in room 3415 and 3413 Savanna view and just a few steps from the lobby. My parents had stay up on the 4th floor and now wishes they moved with us. Overall we had a great trip and we do love the AKL.



thanks!!