Teri1
DIS Veteran
- Joined
- Aug 22, 1999
- Messages
- 772
We were at ASMo from Nov.2 thru the 10th. I made plans to visit MGM on Tues. EE and Epcot Wed. EE and made PS for the places we wanted to dine at these parks. We were at the bus stop both mornings by 7:30 am. Tues. the Bus to MGM didn't come til well after 8 a.m. while there were 4 buses that picked up people to go to Epcot(didn't open til 9!). The NJ people in front of us in line had had enough and went to ask why, were told didn't know why but they would call for a bus. We got into MGM at 8:30 am. So much for extra magic HOUR. So we do this again on Wed. Same thing buses to all the 9 am. parks came and went while we waited for EE at Epcot bus. Again NJ person goes to ask a bus driver why and again told don't know but a bus will be coming. We got into Epcot at 8:15 this time.
I decided when we got back to the hotel that I would ask guest services about this problem. The CM started out by saying we shouldn't expect a bus to come more than 30 min before park opening time. I asked her to explain then why were there buses running 1 and 1/2 hours before opening to parks without EE. I told her I did not think they should advertise extra Magic Hour with buses running 45min. before park opening if they did not plan to. She could not give me an answer and told me that next time be sure and find a person with a radio to call for a bus if this happened again.
I won't be planning to go with the Extra Magic Hour on any future trips. I believe what happened was they were picking up from the first two resorts and filled the buses and went on to the park. This is the first time we have ever had a problem with the bus service at the All Stars resorts.
I decided when we got back to the hotel that I would ask guest services about this problem. The CM started out by saying we shouldn't expect a bus to come more than 30 min before park opening time. I asked her to explain then why were there buses running 1 and 1/2 hours before opening to parks without EE. I told her I did not think they should advertise extra Magic Hour with buses running 45min. before park opening if they did not plan to. She could not give me an answer and told me that next time be sure and find a person with a radio to call for a bus if this happened again.
I won't be planning to go with the Extra Magic Hour on any future trips. I believe what happened was they were picking up from the first two resorts and filled the buses and went on to the park. This is the first time we have ever had a problem with the bus service at the All Stars resorts.
This was our third time at ASMu and consistantly waited 20-30 minutes for a bus while buses came and went to other parks. This was my inlaws first time at WDW and I had, of course, raved about the bus service and "poo-poohed" their idea to get a rental car. Needless to say, I was pretty embarrassed.
Definitely was one of the disappointments of our trip...
That was the ONLY time we had trouble with the bus, all the others were right on time.

My sister stayed in ASMu last year....normally they stay in a cabin at FW. She said the bus service to there was horrible!
The buses arrived late and were severely overcrowded. 
Or is that just me? 