Kimosabe
DIS Veteran
- Joined
- Aug 21, 2012
- Messages
- 1,557
I got the same generic msg:
Dear Ms. Walker,
Thank you for your message regarding menu changes at 'Ohana at Disney's
Polynesian Resort.
We are sorry for your disappointment with our menu change. ...
The whole "guest communications" team must have this same message written on a Post-It note and stuck to their computer screen. I got exactly the same one. At least they replied, so I guess I should be happy about that, even if they are offering no viable explanation. I still cannot imagine that "guest input" led them to dropping the world's most universally-loved meat from a menu that focuses on meat-on-a-stick.