It's a pain!! Disney does not make it easy on us that's for sure. Good luck!
Well, after a day of checking. I was able to get discounts on both my rooms on Pop Century. Switching from Standard Room to Standard Room with Pool View.
For those people still checking, I would use the website on the mobile (not the app, but the mobile website), there would be times where I would do the same search on both my computer and on the phone, and the computer would show no discounts available, but on my mobile, there would be discounts available. So I applied both my rooms with the discounts on the phone.
Other minor things I've encountered was that
- Going to the main discount page on Disney website shows no discounts available for Pop Century, but going into "My Reservation" and change my reservation, I was able to see discounts, again, only my the mobile website, not the desktop version
- I applied the discounts on both my rooms, I've only gotten the confirmation email on one of the reservation (even though both times, I got the confirmation screen after booking)
- After applying the discounts, I tried to confirm whether the discounts were apply, sometimes it shows me the discounts were applied, but if I refresh the page, it shows the discounts were applied, then refresh, the discount disappears.
So after that, I called Disney at 7am EST, and got the cast member to check for me, and indeed the discounts were applied.
Sorry for the long post, I hope my posts will help the people still out there to book the discounts, use the mobile website.
Now I can concentrate on my ADRs now haha