Is there room for another moan about Virgin??

[Girlsontour]

Can I?.......Should I?.....Sorry, I am just going to have to yet another moan about Virgin. Have tried to put API in screen and it is saying that DD's date of birth is incorrect! No problem, I thought, i will just give them a ring - put on hold for what seemed like hours and then gave up . Last week when i was checking our payments, on-line, I noticed that eldest DD (who has different booking reference) hasn't any accomodation against her booking. Worrying about where she was going to sleep when she gets to Florida i sent them an email asking the question.......no reply from the email and i just really cannot be bothered to go through the whole thing of phoning and being put on hold.

I know we don't go for another 8 months and I have loads of time to sort these things out but their customer service is almost non-existent.

Feeling much better now i have sounded off

 

[Obi Wan Kenobi]

With your looks, you can moan as much as you like GOT (whoops! just re read that, I don't mean the picture in your sig now, I meant of you in your house..hang on..its getting worse. Stop digging Obi...)

Was this on the VH site or the VA site or both?
the VA site has been having some problems and is still not sorted in parts.

 

[wayneg]

I have given up even trying to put in API on their site now, last 3 times I have had problems.
I sent them an email regarding extra tax to pay took them 9 days to respond. I had no confirmation they had recieved my money, their response was they cant confirm just print off Paypal reciept.
Xmas we checked in 2 hours to departure (tried online check in but not working), they didn't have our seats we had reserved for about 8 months, they had been given out so we had to sit 2 + 2, 10 rows away from each other.
Like I have said before they have gone from being the best to average, they need some serious competion to give them a kick up the backside and remind them they need to care for customers.

 

[UKDEB]

With your looks, you can moan as much as you like GOT (whoops! just re read that, I don't mean the picture in your sig now, I meant of you in your house..hang on..its getting worse. Stop digging Obi...)

I prefer the new siggy - the old one made me feel very old and inferior!

 

[wayneg]

With your looks, you can moan as much as you like GOT (whoops! just re read that, I don't mean the picture in your sig now, I meant of you in your house..hang on..its getting worse. Stop digging Obi...)

Agree, bring back the pic

 

[saratogagirl]

you too what are you like ! and I do believe that it is Girls on Tours eldest daughter that you have been ogling at !!
GOT please correct me if I am wrong ?

 

[Girlsontour]

you too what are you like ! and I do believe that it is Girls on Tours eldest daughter that you have been ogling at !!
GOT please correct me if I am wrong ?

SHHhhhhhh.........don't tell them that it is actually Kara, my eldest daughter, in the old photo!! Those comments have actually made my day I will change the picture back if the "gentlemen" really, really want me to

 

[UKDEB]

SHHhhhhhh.........don't tell them that it is actually Kara, my eldest daughter, in the old photo!!

Well, it's made me feel better, GOT!

 

[wayneg]

Just been looking at trip report link, Now I know the family. I always thought the pics we admire were you.
Just hope DW misses this thread or these will be my last posts.

 

[UKDEB]

See you've changed it again - she's stunning. I've had a look at the trippies now as well - you're beautiful too, GOT.

 

[Girlsontour]

With your looks, you can moan as much as you like GOT (whoops! just re read that, I don't mean the picture in your sig now, I meant of you in your house..hang on..its getting worse. Stop digging Obi...)

Was this on the VH site or the VA site or both?
the VA site has been having some problems and is still not sorted in parts.

Here's a picture just for the "boys" but be warned it will be altered very soon - Kara makes me feel just too old and very wrinkly!!

The problem was on the VA site - i think it is the only one that you can add your API on, isn't it?

 

[UKDEB]

Oh, and you have a lovely house!

 

[wayneg]

 

[Girlsontour]

Oh, and you have a lovely house!

Thank you.

I have decided that it doesn't really matter about the problem with VA website, and them telling me that i don't know my youngest daughters date of birth........as long as i have (or rather Kara has) cheered someone up today! If any of the men are interested she hangs around in Sheffield nightclubs and spends July and August hanging around Ibiza nightclubs...oh to be 21 again

 

[Obi Wan Kenobi]

Here's a picture just for the "boys" but be warned it will be altered very soon - Kara makes me feel just too old and very wrinkly!!

The problem was on the VA site - i think it is the only one that you can add your API on, isn't it?

Actually it was the one of you, the Yummy Mummy in your lounge with your youngest one I was on about, but that one will do. At least we know she will when older still look gorgeous like her mum

yes, the API is on the VA site, but they are having all sorts of problems with the site. You still cannot in the manage my flights section click on the link at the top to see your flights, you have to input the info in manually.

 

[UKDEB]

Actually it was the one of you, the Yummy Mummy in your lounge with your youngest one I was on about

Obi - that was Kara! C'mon get with the programme!

Oh, and it was the dining room/conservatory!

 

[Girlsontour]

Obi - that was Kara! C'mon get with the programme!

Let's just leave him thinking it was me!

 

[UKDEB]

Let's just leave him thinking it was me!

Sorry - you're right!

 

[Obi Wan Kenobi]

Obi - that was Kara! C'mon get with the programme!

No, no, I understand that, I did mean the one of mum taken in the house (lounge?) with the youngest, at night. Though if you now changed the picture, there would be some unhappy younger guys around!

 

[mickg7dyd]

Obi - that was Kara! C'mon get with the programme!

Oh, and it was the dining room/conservatory!

With the Dagger or the Lead Piping..?..