Is there a good time to ring dining reservations?

[Charlotea]

I just rang and gave up after 20 minutes on hold...if this is normal procedure I will try again later. But first, I thought i'd ask if anyone knows if it's better to ring in the morning or evening?

 

[Jonjo]

I normaly call them on a Monday around 9am UK time and generaly get through stright away.

 

[Charlotea]

I normaly call them on a Monday around 9am UK time and generaly get through stright away.

Great, thanks. Will try again tomorrow morning

 

[hannahplummer]

I gave up too!

Got through straight away to planet Hollywood but they won't take a booking for 4 people grrrr.

 

[Charlotea]

I gave up too! Got through straight away to planet Hollywood but they won't take a booking for 4 people grrrr.

I did enjoy the hold music but it all got a bit too much! Trouble is you don't know if you'll end up waiting that long again.

 

[DLPdaft]

due to my working hours, anytime I call DLP (either the main French guest services number, or the dining reservation number) I usually call around 8.15am UK time, or just before 4pm UK time, midweek. I don't recall ever having to hold for longer than about 5 minutes at those times .

Having said that, anything over about 5 minutes is my limit for holding anyway, if I don't get to speak to an actual human being within that time I just hang up and try again later.

 

[Ambassador]

Have you tried making your ADR's online?

 

[DLPdaft]

Have you tried making your ADR's online?

unfortunately the only way to make dining reservations before your trip for DLP, is to call, theres no online reservation service.

 

[Charlotea]

due to my working hours, anytime I call DLP (either the main French guest services number, or the dining reservation number) I usually call around 8.15am UK time, or just before 4pm UK time, midweek. I don't recall ever having to hold for longer than about 5 minutes at those times .

Having said that, anything over about 5 minutes is my limit for holding anyway, if I don't get to speak to an actual human being within that time I just hang up and try again later.

Brilliant. Might try again this evening in that case.

 

[Disneyfanswicklow]

I rang at 7:30 pm irish time and git through after just a brief seconds wait...was a Monday. :-D good luck

 

[kizzabel]

I just rang and gave up after 20 minutes on hold...if this is normal procedure I will try again later. But first, I thought i'd ask if anyone knows if it's better to ring in the morning or evening?

I got through after a minute Monday about 11am. I hate being on hold! Hope you get sorted

 

[Christieand]

It's done! Yay! Had to hold for about six minutes, but got all the days and times we wanted. Will update PTR now

 

[hannahplummer]

4mins on hold so far...! Phone bill is gonna be huge this month oops.

 

[Charlotea]

4mins on hold so far...! Phone bill is gonna be huge this month oops.

Did you get through? If you google a cheap dialling code for France it will be cheaper than ringing the reservations number straight away.

 

[hannahplummer]

Yep all done! Wish I'd known about the cheap dealing code - that call cost me 24p a min and I was on for 10mins...

Cafe Mickey booked for 7:45pm after Dreams with a birthday cake for my youngest who is 3 that day

Plaza gardens booked for lunch on the Monday as we will be leaving around 5:30pm for the airport so thought big lunch.

Then we want Planet Hollywood which we can't book for one night and not yet decided for the other.

 

[Charlotea]

Oh dear, at least it is all booked now. It is worth the £2.40 to know that you are all sorted! To be honest, we probably spent that much with the cheap dialling code being on hold for so long!