Ignoring work texts

[Westcoastwild]

I've wondered if it was the finance office of the mattress store. When I've bought furniture, there's been financing available and a little window with "office" type stuff and people there to run credit checks and do paperwork.

Yeah, but the chief problem there? Those are people who are specialized and ALWAYS scheduled. You cannot run the store without them present. And there aren't that many of them to begin with. This guy doesn't sound specialized and he wasn't on the schedule.

What it sounds like to me is that the manager did not sufficiently scheduke the underlings- the expendable sales staff. He probably does this on a regular basis. Then if he needs staff, he sends out a group text (which is hugely unprofessional) and just sees who shows up. There are only so many people who can work in the finance office, and the manager probably does double duty as sales and paperwork. But he can't put an underling on sales, so if they actually make sales, he goes back to the office and puts someone in his place on the floor.

 

[Southernmiss]

Yeah, but the chief problem there? Those are people who are specialized and ALWAYS scheduled. You cannot run the store without them present. And there aren't that many of them to begin with. This guy doesn't sound specialized and he wasn't on the schedule.

What it sounds like to me is that the manager did not sufficiently scheduke the underlings- the expendable sales staff. He probably does this on a regular basis. Then if he needs staff, he sends out a group text (which is hugely unprofessional) and just sees who shows up. There are only so many people who can work in the finance office, and the manager probably does double duty as sales and paperwork. But he can't put an underling on sales, so if they actually make sales, he goes back to the office and puts someone in his place on the floor.

Completely get what your saying, but why does the OP insist it's a retail "office"? That's how "office" in this scenario became plausible to me. And why I've also said all along that this was a management issue, not the OPs issue.

 

[Westcoastwild]

Completely get what your saying, but why does the OP insist it's a retail "office"? That's how "office" in this scenario became plausible to me. And why I've also said all along that this was a management issue, not the OPs issue.

I'm pretty sure that the Op was trying to make her job sound more important that it was. And then someone pointed out that most offices don't have varying schedules, which is the truth. And the OP hasn't answered several direct questions about this, so I'm left to assume that this is an unskilled, hourly, sales position.

I looked into working for a mattress store in college. Just the very definition of crappy sales work. High turnover, no guaranteed hours, they definitely pushed the Upsell. Commission often involved and that was the carrot, but in reality most people didn't make much in commission. Because think about it- outside of sales, how busy are these places really?

The only people who worked regular hours were the managers and the finance staff, which is what I'm getting at. You always have finance staff work set hours. They're fairly high up on the totem pole. This guy- who the op regards as a flake- is NOT office staff.

 

[Pixiedustaway]

I'm pretty sure that the Op was trying to make her job sound more important that it was. And then someone pointed out that most offices don't have varying schedules, which is the truth. And the OP hasn't answered several direct questions about this, so I'm left to assume that this is an unskilled, hourly, sales position.

I looked into working for a mattress store in college. Just the very definition of crappy sales work. High turnover, no guaranteed hours, they definitely pushed the Upsell. Commission often involved and that was the carrot, but in reality most people didn't make much in commission. Because think about it- outside of sales, how busy are these places really?

The only people who worked regular hours were the managers and the finance staff, which is what I'm getting at. You always have finance staff work set hours. They're fairly high up on the totem pole. This guy- who the op regards as a flake- is NOT office staff.

Wow. Ok. What is this obsession?? Office job. Not sales. Work in dispatch. Hourly. Requires a skill. Anything else? Clearly you all have an issue with this and can't let this go.

 

[Westcoastwild]

Wow. Ok. What is this obsession?? Office job. Not sales. Work in dispatch. Hourly. Requires a skill. Anything else? Clearly you all have an issue with this and can't let this go.

What skill is involved? And how does the guy's absence impact your team?

You are the one who asked for our opinions

 

[Pixiedustaway]

What skill is involved? And how does the guy's absence impact your team?

Why do you care?? It's been 13 pages of nonsense. I'm done answering these asinine questions. Peace

 

[Westcoastwild]

Why do you care?? It's been 13 pages of nonsense. I'm done answering these asinine questions. Peace

In other words, you're offended that most of us disagreed with you. Well, thanks for the fun!

 

[Mackenzie Click-Mickelson]

Why do you care?? It's been 13 pages of nonsense. I'm done answering these asinine questions. Peace

Well how dare us for responding to a thread you created..our bad

 

[Cannot_Wait_4Disney]

I have no idea what you're talking about. My point was his job is very different than mine. He has no issues doing what they need him to do. It's a career, not a retail job.

I will assume you genuinely didn't understand so let me repeat it. Your husbands dedication will mean absolutely nothing if his employer decides it is in their interest to let him go. And there are myriad reasons and criteria other than his dedication as to why they might decide such. And he will be let go just as quickly as you were if such a decision is made.

I would not want to live a life where others decided my future for me. I never liked to count on others, only my self.

And yet you're advocating for a life where one is at someone's beck and call for 24/7 and accuse those who do not want to be at someone's beck and call 24/7 of being lazy or suggest they were fired because of an attitude.

 

[sam_gordon]

I'm done answering these asinine questions.

Can you be "done" with something you've barely started?

Let me get this right... your mattress store was short a dispatcher on a holiday, a known sales day. Your boss (who didn't schedule a dispatcher to start with?) decides to send a group text to see who can come in. This certain employee (who was not scheduled to work that day) never responded. According to you (and Art), this makes him a bad employee.

Do I have that right?

 

[Westcoastwild]

Can you be "done" with something you've barely started?

Let me get this right... your mattress store was short a dispatcher on a holiday, a known sales day. Your boss (who didn't schedule a dispatcher to start with?) decides to send a group text to see who can come in. This certain employee (who was not scheduled to work that day) never responded. According to you (and Art), this makes him a bad employee.

Do I have that right?

Well, that's what I think too, but we may be left hanging, forever in puzzlement. She's "done". Which is too bad, I really wanted to know what kind of training you need to be a mattress dispatcher.

I really have never had a boss text group texts to call in people. And I've had some really strange bosses. Is this a common thing?

 

[Southernmiss]

So is a furniture dispatcher a delivery guy?

 

[ols386]

So is a furniture dispatcher a delivery guy?

That's what I wonder.

 

[Westcoastwild]

That's what I wonder.

Naw, that wouldn't be an "office" position. I was thinking more like someone who coordinates on the phone between warehouses and customers, but that's not a skilled job. I'm....so....curious.

 

[Southernmiss]

Naw, that wouldn't be an "office" position. I was thinking more like someone who coordinates on the phone between warehouses and customers, but that's not a skilled job. I'm....so....curious.

Why was that so urgent on a holiday? And why was delivery urgent on a holiday? I always got--That piece is in our other ware house. We can deliver it to you a week from Thursday. We'll be there between 8 and 5...someone needs to be home

 

[DisneyJamieCA]

Man, I've been following this thread since it started and now it feels like a show that got canceled without any warning ... I'll never know the ending!

 

[Cannot_Wait_4Disney]

Poor Art. His posts just break my heart. .

It's Art? I'm slipping. I should have known.

So is a furniture dispatcher a delivery guy?

No. He's THE delivery guy.

 

[Westcoastwild]

Why was that so urgent on a holiday? And why was delivery urgent on a holiday? I always got--That piece is in our other ware house. We can deliver it to you a week from Thursday. We'll be there between 8 and 5...someone needs to be home

Right?? I always got that too but maybe they run some kind of same day delivery promotion.

I'm surprised that the manager was even in, really. On my last retail job, the head manager did not come in on weekends. There was a person in charge but not an actual manager.

 

[Kaytie]

Why was that so urgent on a holiday? And why was delivery urgent on a holiday? I always got--That piece is in our other ware house. We can deliver it to you a week from Thursday. We'll be there between 8 and 5...someone needs to be home

Well, I can see delivery being "urgent" on a holiday because so many people with typical office hours jobs would be home.

What I can't see is the OP's frustration at someone who was not scheduled to work and who did not respond to a text from work.

 

[Westcoastwild]

Well, I can see delivery being "urgent" on a holiday because so many people with typical office hours jobs would be home.

What I can't see is the OP's frustration at someone who was not scheduled to work and who did not respond to a text from work.

Urgent for the customer, but not the employer. The last time I shopped for a mattress a store told me they might be there between "10 and noon" or "4-6", Monday or Tuesday. I said I might just shop around a little more and walked out.