If you are flying with young children, avoid Southwest

[bumbershoot]

Please, the mom wants SW to pay for a crib at her parent's house. Did the boy sleep on the floor before?

I don't understand having to rely on cribs, but it seemed the article was saying that they were "separated from their luggage", meaning that the supplies they had were in their luggage, and their luggage didn't get to them until their destination. So maybe they had a travel crib in luggage?

If she stayed with her parents after the bad flight, why did she need compensation for a hotel?


Kennywife, that's awful, seizures? Wow. Sometimes when DS cries I feel like my head is squishing in, which is bad enough...

 

[dburg30]

I don't understand having to rely on cribs, but it seemed the article was saying that they were "separated from their luggage", meaning that the supplies they had were in their luggage, and their luggage didn't get to them until their destination. So maybe they had a travel crib in luggage?

.

Yea, but as I stated, I would think you could use a bed or couch or something for them to sleep on and 'block' it so he wouldnt roll off. I'm sure maybe they did have a travel crib, but IMO makes no sense to buy a crib just for a night..

 

[dzorn]

Please, the mom wants SW to pay for a crib at her parent's house. Did the boy sleep on the floor before? She wanted to wait until tale off to feed him but if he was cutting up, she should have fed him then and there.

It may be that she had a pack and play port a crib in her checked luggage along with the diapers.

I also did not see in the second article where a fellow passenger confirmed SW version.

Denise in MI

 

[DisneyWalker44]

Hmmm.

Here at Southwest, we understand that kids can get cranky. After all, we flew a million of them last year. But every now and then, a child will get so out of control and be screaming so loud, that we feel it best to remove that child from them plane.

Avoid SW? Heck, that sounds like my kind of airline!

 

[dzorn]

I was especially impressed by the response from another passenger on that plane, agreeing with the crew's version and disputing the mom's.

They must have edited the article because I did not see this anywhere.

Denise in MI

 

[Kennywife]

I don't understand having to rely on cribs, but it seemed the article was saying that they were "separated from their luggage", meaning that the supplies they had were in their luggage, and their luggage didn't get to them until their destination. So maybe they had a travel crib in luggage?

If she stayed with her parents after the bad flight, why did she need compensation for a hotel?


Kennywife, that's awful, seizures? Wow. Sometimes when DS cries I feel like my head is squishing in, which is bad enough...

Well, it's not just cries from kids. I mean I don't want to sound like the big mean lady who hates kids. I love them and would like to have one myself one day, I'd just need to teach it not to scream around mommy.

For me, it's excessive loud noises and also flashing lights. Now, colored lights are fine. Space Mountain will always be out much to hubby's chagrin. The last time I rode, let's just say my ride was not as much fun as his.

Anna

 

[treehugnmama]

we just booked our 3rd sw flight in 13 months....love sw. we fly with a 3 and 5 yr old and attendents always give them extra smiles and attention....vry family friendly. I will continue to do so.

 

[bumbershoot]

Well, it's not just cries from kids. I mean I don't want to sound like the big mean lady who hates kids. I love them and would like to have one myself one day, I'd just need to teach it not to scream around mommy.

For me, it's excessive loud noises and also flashing lights. Now, colored lights are fine. Space Mountain will always be out much to hubby's chagrin. The last time I rode, let's just say my ride was not as much fun as his.

Anna

I do have to say...good luck with teaching the kidlet not to scream!

Sorry you can't go on Space. It is people with your trouble that I think about when I want to wear my flashing light mickey ears, but then don't turn them on, for fear that I'll hurt someone accidentally. Guess the effects of my working for amazon.com when Pokemon episodes were causing seizures in viewers has lasted!

 

[goofy4tink]

I travel frequently with a 2 and 5 year old. We love southwest and they always have been very helpful...maybe there is more to the story we don't know about, still a unfortunate story for everyone involved, lets wait and see what else comes out about it in the next few days....

Welcome to the DIS boards!!! Nice to see some new faces here.



You know....there really does have to be something else going on here. I have been on flights with crying children...some could even be accused of 'screaming'. But, for the most part, most of us just felt badly for the poor parents. The parents were trying to calm their children down. The FAs tried helping out.
I can only assume (knowing full well what happens when you do that!!) that there were some extenuating circumstances. Another poster was absolutely right...those pilots were not turning that plane around because a child was fussy!!!

 

[kaytieeldr]

It may be that she had a pack and play port a crib in her checked luggage along with the diapers.

I also did not see in the second article where a fellow passenger confirmed SW version.

Denise in MI

It's not IN the article, it's one of the posts responding to the article linked by bumbershoot (and thank you again, for that ).

I saw it on the first page, about 35% of the way down the page; someone else stated it was on page seven; and I saw it quoted on page 121 - again, simply one of the posts responding to the article. If it helps, the font is lighter than most of the responses, and it's italicized.

 

[bgohre]

I'd just need to teach it not to scream around mommy.

Good luck with that

Whenever you read an article like this you should be asking yourself..whats the other side of the story. Of course the mom is going to say her child wasn't out of control. IMO, the first article was really, really bad journalism. You can't tell a two sided story with only one side. Just another attempt to make the big bad airline look like a big fat meanie.

 

[waltskids]

Both of our children have flown before (DS 7 times and DD 2 times, all round trip) and we love SW. Their flight attendants are great with kids, so I also think there is more to this story. We have been on some flights with terrible kids who were kicking and screaming almost the entire way and never saw one get kicked off before. Luckily, DS is a great traveler, but we have learned to feed, feed, feed! I'm not sure why she wouldn't just give him a little snack and then feed him his meal at takeoff. It sounds like she knew how he would behave since he had flown before. We are always prepared with an arsenal of things to occupy DS. DD is still a baby so I pray she travels well too. Her last 2 flights were great, but that could all change

 

[ExPirateShopGirl]

It never fails that any parents who's been kicked off a flight with a screaming child says they are certain/sure/confident said child would calm down the second the plane went wheels up.

 

[Bobo912]

I haven't read the entire thread, but I think title of the thread is completely unfair. I have flown numerous times with my son on SWA since he was 3-years-old and never been treated with anything but complete courtesy. He's never been noisy or misbehaved, but I've seen plenty of crying kids on SWA plans, I've never seen FA's be rude or unkind to the parents and I've certainly never seen a single one asked to deplane. This kids behavior must have been far worse than his mother describes.