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- Nov 15, 2008
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So I gotta ask, and I'm not implying that you should know, but what gives? This contradicts virtually everything that's been posted with regards to this question yet to me, it makes the most sense.
Somebody in the other thread (I know. I need to find it and reference it but I Can't find it since the board upgrade.) posted something in a legal document that basically said it was forfeited but I can't find it now. I never liked it but I accepted it, yet what you posted seems to contradict it directly.
Now I wonder if anybody (here) really knows what the answer is.
If the person talked directly to the resort, they are not dealing with DVC...those CM's do not necessarily understand or even know the DVC rules and guidelines. Points are forfeited day off and that is pretty clear in our booking guidelines. Now emergencies can happen and I am sure if there was flight delay after hours, a call first thing would probably be fine as they may not cancel immediately.
Cancelling a DVC Resort Reservation
31 or More Days Prior to Check-in: Woo hoo! All of the points used to make the reservation are restored to your account in the appropriate Use Year.
30 Days – 1 Day Prior to Check-in: Sigh. All of the points used to make the reservation are placed into a “Holding Account” in the appropriate Use Year.
On the Check-in Date: Gulp. Hopefully, this will never happen, because all of the points used to make the reservation are forfeited
I have also heard that even cash guests that don't show up could have the reservation canceled. So, if one doesn't show up for a few days, I would expect to have difficulty. Whether or not this should be the way it is...you booked and reserved with your points so who cares...but until there is a change, that is the policy.