You need to call to product change your card now. Chase is no longer doing a product change through SM.Hi everyone. I sm'd Chase yesterday asking to downgrade my CSP to the Freedom Unlimited and got a message back saying that option is unavailable at this time. Did I skip a step or does anyone know what may be going on? I just want to have an idea what my next move will be before I call.
Is there any reason not to aim for sometime between this September and next January/February, besides award flight availability for first/business class? I'd be happy to use UR on a good deal on economy flights even.