I received a SM back from Chase regarding my BB CSR Chase Pay purchase that coded as 1x.
Hello Calypso,
We appreciate you contacting us about the reward points
for the Purchase at
Best Buy on your account and are here
to assist you.
Calypso, we understand that your purchases at Best Buy for
$300.00 on January 19, 2018 should earn you a total of 10
reward points. (The bonus points earned is in addition to
the 1 point you earn on all purchases other than travel
and dining for a total of 10 points). Please know that
bonus points will post to your account within a week of
the transaction posting, and will appear on your monthly
credit card billing statement and be available for use
within 1-2 billing cycles.
We appreciate the opportunity to help you and value our
relationship with you. Thank you for choosing Chase.