I know this subject has come up before, but I never dreamed that I would be in this position. As a few of you know, four weeks ago my 54-year-old husband died suddenly and unexpectedly. Of all the many things to deal with since that horrible day, I have started to think about points/credit cards. He was an active player 2 and probably had 15 cards (including high annual fees ones that we haven't gotten all the benefits of).
Literally the day after he passed, he received an email from Southwest that he'd qualified for the companion pass. We were also $5,000 away from a 2 for 1 on BA with his Chase BA credit card
I have a few questions for anyone who might have dealt with the death of a spouse:
1. Any chance in transferring the companion pass? I know the rules say "no" but I wonder if anyone has been able to talk them into it.
2. Anything I should watch out for or be aware of?
3. I have moved the points that I can so far, and I plan to make bookings with any points I can't for myself or my kids.
4. Is there any chance of getting partial annual fee refunds on some of his high annual fee cards (especially those where I haven't used all the credits, i.e. Hilton Aspire, Amex Plat., etc).
5. Can you cancel Chase cards via chat? His Amex Gold card just came up for annual fee so I cancelled that one via chat.
6. I'm trying to keep as many accounts open for now until I come up with a plan.
Any help would be appreciated. In the realm of things this is very low priority, but I don't want to make any stupid mistakes.