Duckbug.Ducktales
Listening to the music to Fantasmic!
- Joined
- Feb 5, 2020
- Messages
- 4,173
With Budget, we've had such bad experiences... one still gives me headaches to think about. They gave us a car that had been crashed by the previous renter but was still usable. We had a copy of the police report and documentation "just in case," but were assured there would be no problem. It was the only car they had left. Returned it, different location, and the agent said the damage was noted and documented as not our fault.
3 months later we get a call from a collections agency for the damage. How Budget never called us or wrote emails/letters addressing this before sending it to collections is beyond me. This took so long to straighten out--most of the Budget reps have no idea what to do with the situation and around the company phones we went for weeks. I was so worried about my credit! Eventually somebody was able to do something and the collections agency stopped calling. Still don't know which department or person among the many voicemails we left was able to fix the issue since nobody ever called back to let us know what happened.
3 months later we get a call from a collections agency for the damage. How Budget never called us or wrote emails/letters addressing this before sending it to collections is beyond me. This took so long to straighten out--most of the Budget reps have no idea what to do with the situation and around the company phones we went for weeks. I was so worried about my credit! Eventually somebody was able to do something and the collections agency stopped calling. Still don't know which department or person among the many voicemails we left was able to fix the issue since nobody ever called back to let us know what happened.