Replying to myself here: It seems as if there is an IT glitch as reported here:
https://travel-on-points.com/sapphire-preferred-bonus-issue/
From the article:
"The Chase supervisors informed them that there was a systemwide coding issue affecting June Sapphire applications. That is what is causing these Sapphire Preferred bonus issues."
I will wait it out for now.....then SM. I may have to have DH call if SM doesn't work.
Fingers crossed that if this information is accurate, it will correct itself.
If anyone else applied for the CSP in June - you should read this article and make sure you get your bonus.