miztressuz
DIS Veteran
- Joined
- Feb 23, 2011
- Messages
- 6,913
They generally show as pending on Tuesday evenings. Occasionally they miss Tuesday batch night and they pop up on Wed/Thu. Chase bank account bonuses have a similar batch process, usually Tuesday afternoons.OK, thanks. I'm glad to hear that they probably wouldn't have shown up yet (I hate taking the time to deal with customer service about stuff like this!) And they always show on a Tuesday? That's...random. LOL!
Despite all the new fangled apps and splashy websites, traditional banks still have many legacy (ie OLD) backends or, at least, processes. Many things at banks are collected as batches and run on certain schedules all at once. Support points and bank account bonuses happen to run on Tuesdays. If you missed the cut off to make this batch, just check next Tuesday. Chase runs on ET so evening time for East Coasters, late afternoon for West Coasters. Support points can take 2-3 weeks from approval to show as pending. I know in the app you can see them in "See rewards details and redeem" as "Earning on next statement." Not sure where (if?) they are listed in the UR portal dashboard on the website when they are pending.