The same thing that happened to me on my 1st two cards. I don't get a response, it looks like I the app didn't go through. A 2 sec pop and then nothing no spinning, nothing. I waited and waited and then hit the submit button again, same response. I hit it like 10 times, because I couldn't read what it said. I finally used my phone to snag a pic. It said "Thank you. We'r processing your request and may need more information. We appreciate your patience." I called the 800 # and the message said your "SS # does not match". So without hanging up I do the #, 3, 1 again and get the "status not available, allow 30 days". Glad I was busy at work and didn't have time to think about it again until now but I have wine now so it's ok.
Thank you for the number though much appreciated!