That is strange indeed. As a matter of fact, nearly all but 2-3 of the 7-8 nonstop flights from MCO to BWI the following day were cancelled. We actually got lucky the original time we wanted to rebook for sold out before we chose it because that ended getting cancelled as well! And we only saw that at the gate when boarding our 9:35am. We saw flights one after another getting cancelled one at a time and we breathed a sigh of relief.
I tweeted SW and they told me to DM them. I dropped “not such a magical trip” and they told me to reach out after I completed my flight, which I did. I’m convinced I’ll be tweeting any issues from now on versus trying at the counter. It was easier and timely. I got a respond within 2 hours each tweet.
That’s helpful to know. It must have been the CP throwing the error, but it was such a blur I just wanted to secure seats as things kept selling out. I learned something new
We got both sets of vouchers for the departure and return issues within 1-2 days of the agent confirming them over Twitter DM. You should have received them by now I would think. I also need to combine them just for ease, so will prob see if I can find a flight to do so with