I have also been checking the Hotwire website for the MCO Hyatt for our cruise next February. If you read the "Customer Feedback" section about the hotel without the shuttle icon, one customer's comment includes something about the "convenient shuttle service". That comment has stopped me from booking that hotel through Hotwire. We stayed at the Hyatt the night before our cruise last February and it was great! We really want to stay there again!
Gayl