How to verify email from ebay? -- update -- real

[poohfriend]

thanks to all who helped, when I forwarded to "spoof" they did reply within an hour -- it was a real survey. Unfortunately I did not qualify for the in-depth survey which paid $50! (it asked 3 preliminary questions about my paypal use.)

Thanks again for your help.

--------------------

i got an email from "keynote systems" saying they did surveys on behalf of ebay. The first paragraph:

In a continuing effort to provide our users the best possible online trading experience, eBay and PayPal, an eBay company, randomly selects registered users like you to participate in site evaluations. Member feedback helps us better understand the types of services and features that enhance the Community's use of eBay and PayPal


It has an link at the bottom of the page. How do I verify it's legit. It says the survey takes almost an hour. (I'm inclined to think it's one of those bogus emails, but I'd love to be wrong.)

thanks for any insight you can offer.

 

[stschaefer]

Report Spoof Email by Forwarding It to spoof@ebay.com If it is not from them (99% chance it isn't) they will tell you via response.

Do not click on the link they have on the message.

 

[Poohlovr]

I don't know about your particular e-mail, but Keynote is a legit survey site. They used to be Vividence and usually pay in 10.00 Amazon gift certs.
You could try to contact them.

Also, if they survey doesn't ask for your password, etc, but instead just your opinion, it doesn't seem as if there would be a problem.

Frequently, I will get their surveys and am asked to surf a website, given specific things to try to find and then have to answer questions about those tasks.

BTW, when you do a Keynote survey like this, you are always asked to download their specific browser, so you know it's a real survey. I've never had to do one of their surveys without it.

That might help you determine the veracity of your e-mail.

 

[DMRick]

If it's sent with eBay's blessings, I would think you would see it in your myebay page.

 

[Cheshire Figment]

If it is real from eBay or PayPal it will address you by name and not by e-mail address or User ID.

 

[SarahandPaul]

Any email you get from Ebay asking you to respond is a fake.


-Paul

 

[Poohlovr]

Another thing--did the e-mail come from E-Bay, Paypal or Keynote? If it says from e-bay/paypal, I'd be suspicious. Not so much if it's an e-mail from Keynote about e-bay/paypal.

 

[DMRick]

I got one that almost caught me today. Until I noticed they didn't use my name. Then I looked at the "details" and sure enough, not from eBay. Because I was on my way to silver power seller, I really thought it was real..although I thought..what a poor letter LOL. There are places to click, that don' tshow up here..so it's not as bad a structure as it looks here:

Dear eBay Member,

You've been on a super sales streak and since you've done so well, it's time to recognize you for your efforts. You are PowerSeller Silver!

Congratulations! joining the eBay Silver PowerSeller Program. Come and join us. When you join the PowerSeller program, you'll be able to receive more of the support you'll need for continued success. So, why wait?


PowerSeller icon next to your User ID in recognition of your hard work.

PowerSeller Priority Support via email webform and phone support at Silver level and above.

Exclusive offerings on the PowerSeller portal--check in frequently to see updated program benefits and special offers!

Discussion Board for you to network with other PowerSellers.

Free PowerSeller Business Templates for business cards and letterhead.


Membership to the PowerSeller program is FREE.


Again, congratulations and best wishes for your continued success!

Regards,
eBay PowerSeller Team

If you agree with this rank please within 24 hours within 24 hrs.

 

[Hunnybee]

I feel better now that I find out that Ebay does actually check out each email. A couple years ago, someone "broke into" my Ebay account and was selling a laptop computer (I only buy -- not a seller). I am now very leery of those Ebay messages that say my account is going to be disabled if they don't hear from me -- I figure they are spoofs, but since I have had problems in the past, I wonder if it just might be real. So, I do as they suggested and email them to "spoof". I always get the same email reply about emails that aren't from Ebay. I'm almost beginning to wonder if they actually look at them or if they just send me the email! I get a reply very quickly sometimes. It's good to know that someone got something back from that department that said it was an actual email.