Not all characters are in costume. Yes, i know, a number of your fellow cruisers are characters, some good, some bad. However, when we were on our B2B Med./WBTA a couple of years ago we got to know the cast member who was responsible for our section of deck during the safety drill...he even gave us a quick tour of one of the lifeboats. During the "Tangled" show I thought the thug with a hook ("I have a dream" song) looked familiar...wow, it was our guy!! Since we were on the Magic for two weeks, we interacted with him a number of times. Often he was one of the handlers for costumed characters. Other members of the show also gave back stage tours and managed other special events...very cool. When Disney calls their employees "cast members" that means they are always on stage and a character of sorts.