How do delivery people get access for deliveries?

[kdonnel]

I have been wondering this since helping my son move in.

Do the delivery drivers have to visit the office to gain access to the mailroom, meaning deliveries can only occur M-F when the office is open?

Do the delivery services each get a fob that grants them access to each location on the route, potentially thousands of fobs, that have to be coordinated to be given to the correct driver for that route that day?

Do they hang around and hope someone lets them in?

Obviously a logistics problem that has been solved but I don't know how.

 

[disneychrista]

I think you post is missing some vital information. What type of deliveries? Packages, like FexEX, UPS, etc? What makes it different than how they deliver at your home?

 

[kdonnel]

I think you post is missing some vital information.

So in the case of a building with controlled access to a package/mail room, how do Amazon, UPS, FedEx, USPS, DHL, etc, get inside for deliveries.

In my son’s apartments case the office is only open M-F 8am-5pm.

Must all deliveries happen during those times or do the drivers have some sort of access?

I get a lot of deliveries to my home outside of those hours.

 

[Mle8308]

When I lived in an apartment building without a 7 day concierge, the delivery services (outside of USPS - who had keys to the mailboxes), would just leave the packages in the mailroom and leave them on the floor. At apartments with separate buildings and outside entrances (not like a high rise), packages (not USPS) would be left outside the actual apartment door. When my apartment building had a concierge, they (concierge) would place the package in a large mailbox, then leave the key to that box in my box. They would also call to let me know a package had arrived and to check the mailroom. Some apartment buildings may have different policies, this is what I have experienced!

 

[kdonnel]

When I lived in an apartment building without a 7 day concierge, the delivery services (outside of USPS - who had keys to the mailboxes), would just leave the packages in the mailroom and leave them on the floor. At apartments with separate buildings and outside entrances (not like a high rise), packages (not USPS) would be left outside the actual apartment door. When my apartment building had a concierge, they (concierge) would place the package in a large mailbox, then leave the key to that box in my box. They would also call to let me know a package had arrived and to check the mailroom. Some apartment buildings may have different policies, this is what I have experienced!

In my son's case, the mailroom is not accessible to the public, you have to have a fob to unlock the electronic locks and there is no concierge.

I did notice there was a vestibule and thought maybe the apartment set the outside door to be unlocked when the office was closed but I was there during days and hours when the office was closed and the outside door always required the fob to open.

Yet all weekend long more and more packages appeared, particularly Amazon, but I also noticed a UPS package appear on Saturday.

 

[kdonnel]

Guess I should have just Googled.

I didn't see a keypad by the exterior door to the mailroom but there was a keypad to gain entry to the parking garage which would then have access to the mail room without needing a fob.

• Many apartment complexes give major carriers (UPS, FedEx, Amazon, USPS) a permanent delivery code for gates, package rooms, or mail rooms.
• These codes are often unique per carrier and tracked.

The other common option is a lock box.

• Some buildings have a locked key box outside containing a fob or master key.
• Each carrier has its own access code to open the lockbox.
• UPS and FedEx sometimes have building keys assigned to specific routes.

 

[Mle8308]

Guess I should have just Googled.

I didn't see a keypad by the exterior door to the mailroom but there was a keypad to gain entry to the parking garage which would then have access to the mail room without needing a fob.

• Many apartment complexes give major carriers (UPS, FedEx, Amazon, USPS) a permanent delivery code for gates, package rooms, or mail rooms.
• These codes are often unique per carrier and tracked.

The other common option is a lock box.

• Some buildings have a locked key box outside containing a fob or master key.
• Each carrier has its own access code to open the lockbox.
• UPS and FedEx sometimes have building keys assigned to specific routes.

I was going to mention the key pad! Our mailroom had a key pad and a fob. Residents used the fob, I never had a code, UPS and FedEx did, probably Amazon - though it wasn't as popular over 10 years ago. Same as when one of the apartment complexes I lived in in Orlando. It was gated (big iron gates) that were closed after business hours. Police and fire had special codes they could use if they needed to get in case of an emergency. If you live in a house with a garage that has a keypad, you can give Amazon a code to open it and they will leave your packages in the garage. Again, different apartments have different procedures! I can only imagine how crazy it is now - since almost anything can and is delivered!