Hertz car upgrades at MCO

[crazy4dis]

We will be renting from Hertz with return at Royal Pacific Resort at the end of May. I have never rented from Hertz before but was told there will be a Hertz #1 Club Gold Member board with your car listed on it. Was able to upgrade to Hertz Gold for free. Does that mean you can be upgraded or is it less likely? Our flight arrives on a Sunday at 1:00 pm.

Thanks everyone.

 

[safetymom]

What class do you have now? The first time you rent from Hertz you will have to stop at the counter where they verify your license.

 

[crazy4dis]

We have a midsize. By then I will have rented locally to bring DD home from college so hopefully I won't have to stop.

 

[Flyin2MCO]

No guarantees and really depends on timing and availability of next class cars...biggest factor is usually the agent you deal with, if you visit the counter.

 

[MAYNARDS99]

This loyalty program means that YOUR rental car, with YOUR name highlighted will be available in a covered stall. You do not select the car from what is available, Hertz does that for you.

Usually a lower mileage, newer vehicle than what the general public gets.

 

[jlewisinsyr]

I pretty much only rent from Hertz, use Gold service exclusively, but here is the honest truth about it.

When it works, it's a great service just to see your name on the board, go to the parking space noted and go (contract is already printed, just show your contract and ID at the gate).

That said, there are many times that I have not had my name on the board, whether there was a flight delay or not. This means, off to the Gold Service desk to have a vehicle assigned me. In not Gold Canopy locations, I've had the best luck with the contract already being printed and keys set aside with usually an upgraded car, while in the Gold Canopy locations, usually I get what I reserve.

I typically reserve vehicles from the Prestige and Fun collections, so the experience I have typically revolves around rentals outside of these two collections. From experience they tend to be more atuned to specialty rentals then run of the mill rentals.

If you're a new Gold Customer, I wouldn't expect an upgrade, you'll probably get the class you reserved and don't expect it to be really anything different from the regular fleet selection. Even President's Circle (PC) and Five Star (5*) members don't always get upgrades, even though Hertz touts this as one of the benefits.

 

[crazy4dis]

Thanks for all the info. I am a new member and I have a midsize reserved so I won't expect an upgrade. I imagine midsize rentals are fairly common especially in Orlando. I can be happy with a quick in and out of the airport but an upgrade is always welcome.