Help with adding older no expiration tickets to MDE on computer/android phone app

madelyn

DIS Veteran
Joined
Nov 24, 2000
Messages
1,192
We have sets of non-expiration tickets, some with park days and water park left and some with only water park days left. The first set of tickets is from 2004. This set of tickets was used when my now 16 year old son was still a "Disney child". We had this ticket converted from a child ticket to an adult ticket on our last trip in 2012. I added this ticket to MDE on my desktop computer last night and got a confirmation email. Now when I view the tickets on my desktop, I don't even see that 7 day ticket. But, when I look at the App on my phone, I see the ticket (7 day park hopper plus) assigned to my son and it says there are "2 admission days remaining". I am assuming those are water park days because I don't recall having any park admissions left on that ticket. When I look at my younger son's 10-day Magic Your Way Ticket w/ Park Hooper & Water Park Fun & More, it shows 8 days of admission but I am assuming it is actually 3 days of park admission and 5 days of water park since when I tried to add "dummy FP +, I could only add 3 days of FP + for this son. My older son's 10 day ticket shows "9 days of admission remaining" and I assume this is 4 park/5 water park). My husband's shows the same entitlements as my older son's ticket and so does my daughter's although I am thinking they have 5 park days left since I can add 5 days of FP + for each of them. So I am thinking they should really have 10 entitlements left (combined in water park/park days) because we all went to water parks the same amount of times. I can't even view my 10 day ticket on the app but it shows up on the MDE on my computer. To complicate things, we each have a 4 day DVC promo ticket that we plan to use on our upcoming March 2015 trip. So why aren't water park and theme park entitlements broken down? And why doesn't the application on my computer show how many days are left? I could have sworn when I first added one of our tickets to MDE back in the Spring of 2014 it told me how many days were left. Now that info is no where to be seen on my MDE on my computer. I assume there is no way for me to tell my MDE to use the promo 4 day park tickets first? We need to have someone do that in guest services before we enter a park?
 














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