I will soon be traveling to OKW with four friends from work and I really want them to be pleased and impressed with the accomodations. The problem is we are spending the first few days at the Renaissance for a convention and when we switch over to OKW won't check in until after 5. Is there anything I can do to improve our chances of getting a nonsmoking room ,non-handicapped room ? This is a big time issue for all of us. Location doesn't really matter but the n/s and no h/a are critical. I am concerned because the last time I traveled with my 78 year old mom with a heart condition, they "forgot" to block out the medical request and we had to wait one night before they could find a room that met her medical needs. I made the requests when I originally booked, but has anyone tried calling ahead or still tried faxing. I just can't understand why if the HamptonInn can guarantee N/S why can't Disney?Any suggestions?? Thanks !