Help!!! I am at wits end

bluegrass

Earning My Ears
Joined
Jun 2, 2009
Messages
59
:headache:I am staying at POP from 9/14 - 9/21 and I look at my Disney Experience and everything looks correct and when I pull up my reservation everything looks fine I see our resort, all 4 tickets, and all my dining reservations. Then I also see MagicBands and Fastpass+ but I really can't do anything with them. When I go to FASTPASS+ selection I get the message" The selected date must be within at least one party member's FP+ selection window". I haven't selected a date, however I can see it grey'd out in the backround this weeks days... Am I not all hooked up yet or can I not do this? I see where people in October are selecting their fastpasses and then people getting magicbands. What am I doing wrong or what is going on?:sad2:
 
Have you received notice you are in the test group for Fastpass+ and Magic Bands during your stay? If not you will not have access to this part of MDE.

Most people are receiving an email or a UPS letter stating they are invited to be in the testing of these new programs. If so, call Disney and get this corrected.

Otherwise do nothing and enjoy your trip! :thumbsup2
 
It seems some people at Pop are able to make FP+/Band selections up until Sept 7 I check in on the 8, so I share your frustration as to not knowing whats going on or what's coming!:hug:
 
you are just outside the "testing dates" that have been released *so far*... POP was a testing resort for AUG and I think SEPT too.. so just be patient.. I'd bet you'll be in testing when you get within a few weeks of your date.... I'd start checking around 20-17 days before check-in, and then your MB customization pages and your FP+ pages will probably open up.

The October dates you are seeing are just for people checking in during August.. once you have a MB, the FP+ ressies go out to October 13 (at least for me). Its not people with reservations that START in October.
 

We don't check in until Sept 14th and My Disney Experience is letting me do FP+ tonight. Make sure you are really looking at the page close, it will want you click the checkmark beside the names and some other things. It took me some trial and error.
 

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