Having to check in again?

[Twilightstar18]

I had checked in several weeks ago and was given boarding group 3 - Platinum taking disney transportation. I received confirmation of this at the time. Just yesterday I received notice that my online check in was not complete. We are traveling with family and have 3 other rooms. There wasn't an issue with any of the other rooms. The only possibility is my brother reassigned the charges of his daughter who is in my room to him. All our reservations are linked. I had to resign the cruise contract (didn't have to redo arrival info/ photos) and am now in group 4. The other difference is that we were VGT and since I checked in, a room has been assigned. Has this happened before where you are "kicked off" of a check in and are reassigned a boarding group. I'm hoping that we will be able to board with family since we are arriving together and am now reading about the slower Treasure embarking process.

 

[awrites]

I had that happen once; it turned out to be a glitch. Even though I’d redone the check-in we eventually got our earlier boarding group back due to using DCL transportation to the port.

However, I had my TA call to check on it. If you’re working with a TA, you can have them call to check and see if you can regain your previous boarding group. If no TA, maybe try calling yourself?

 

[Kwami]

When I sailed on the Treasure a few weeks ago, we were assigned BG3 when we checked in for the bus at MCO and then given BG2 as we got off the bus at PC. The group that we were given at check in didn't matter at all. It might be different at other ports, though.