Has anyone gotten the 1500 pts from Columbia House? UPDATE! Got 'Em!

[MrsMud]

(Forgot to say from MYPoints)
I joined on 2/25 and the points were supposed to be credited in 20 business days. That was a week ago, and no points yet. I want to cancel before they send me another video, but I'm reluctant to do so until I get my points. What are others' experiences? Thanks
Update (4/7) I emailed MYPoints about the problem a week ago, and did get a reply today. They said they needed a copy of my invoice emailed to them. Of course, I printed my invoice and then deleted it from my computer. From now on, I know better. Anyway, I emailed Columbia House asking them to email me a copy, hopefully they will! I really need those 1500 pts!
Update (4/10) Recieved copy of invoice from Columbia House, after second request. Emailed it to MyPoints.
Update (4/11) Wow! Got an email from MyPoints stating that they were cediting my account for the 1500 pts., and it would be available in 5 days. Also coincidentally I received my 2 GCs from Mypoints in the mail today, so I am very happy with them right now!
Update (4/16) Got 'Em!

 

[April in Disney]

my columbia points have not been rewarded either.

 

[chi-mom]

I did this back in Jan. and ended up having to email and fax proof. I think it took a total of 45 days.

 

[disneyjunkie]

Still waiting

 

[disneyjunkie]

Originally posted by MrsMud
I emailed MYPoints about the problem a week ago, and did get a reply today. They said they needed a copy of my invoice emailed to them. Of course, I printed my invoice and then deleted it from my computer From now on, I know better. Anyway, I emailed Columbia House asking them to email me a copy, hopefully they will! I really need those 1500 pts!

Can you please post their email address?

 

[MrsMud]

Sure, it's:
customer_service@columbiahouse.com

 

[DisneyFan09]

The same thing happened to me with Columbia House in Feb. but it was 2000 points. I have emailed both mypoints and Columbia House and so far I've not gotten a response from CH, I guess I need to contact them again!! I had the same thing happen with Netmarket (600) points and mypoints told me to email my confirmation and I did and they keep telling me to send it (I already did) I don't know what to do!! If anybody gets their points please let us all know!!

 

[MrsMud]

Originally posted by chi-mom:

I did this back in Jan. and ended up having to email and fax proof. I think it took a total of 45 days.

Do you have a fax # for them? Maybe I'll try that. Thanks.

 

[MrsMud]

(Bump)

 

[April in Disney]

Does anyone remember how many points were promised by my point for signing up with columbia DVD on first week of Feburary. I have finally got an email from my point Asking the number of Points I was offered for signing up with Columbia House. I am not sure if it was 1500 or 2000 point. Anyone?

 

[DisneyFan09]

If yours is the same as mine was it was 2000. I saved the email if you need it. I hope this means that maybe people will start getting their points, I haven't gotten mine yet. Keep us posted!!

 

[April in Disney]

I got the original columbia house e-mail on FEB 6. Is this the same date you got yours?

 

[DisneyFan09]

April - yes mine was from 2/6 and I just forwarded a copy to you! Good luck!!

 

[MrsMud]

Yeah!!!

I got them! They were deposited to my account, either this morning or possibly yesterday. Woopee! Off to buy my next GC!

 

[disneyjunkie]

I'm still waiting for my points to be posted.


DisneyFan09, can you please send me a copy of the email? I think I deleted mine.

 

[DisneyFan09]

Disneyjunkie - Could you give me your email address, it's easier if I just forward the copy to you rather than copy and paste!

 

[DisneyFan09]

Has anyone been able to contact Columbia House? I deleted my confirmation email from them and mypoints will not give me my points without it. I have emailed CH twice with my request and have not gotten a reply. What should I do? I never thought it was this hard to obtain the points that I have coming to me and I never would've joined CH without there being 2000 points involved. I'm very frustrated !

 

[MrsMud]

DisneyFan:
I don't know what to tell you but to keep trying. I sent CH an email and then just kept resending it the next day. I only resent it twice before they replied. Oh, and I also added in the subject line "second request", etc. I'm sure you will get a reply eventually. BTW, when they did send me a record of the transaction, it didn't LOOK like the invoice and I was worried that MyPoints wouldn't accept it, but I forwarded it to MyPoints immediately and they responded the next day that my account would be credited in 5 days (which it was).

 

[disneyjunkie]

Originally posted by DisneyFan09
Disneyjunkie - Could you give me your email address, it's easier if I just forward the copy to you rather than copy and paste!

LTYHopkins@aol.com

Thanks DisneyFan

I can't believe how long it's taking to get these points. I just want to get one last RFC GC.

 

[DisneyFan09]

Disneyjunkie - I just sent you that email!! Hope it helps!

MrsMud - Thanks for the words of encouragement! I've emailed them twice and even complained about the quality of their customer service and still no response. I guess I'll just have to be persistent!